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  • Report:  #172505

Complaint Review: IGIA

IGIA IGIA Storm Vacuum Ripoff Nicholasville Kentucky

  • Reported By:
    Terry Mississippi
  • Submitted:
    Fri, January 20, 2006
  • Updated:
    Fri, January 20, 2006
  • IGIA
    3007 Park Central, Suite A4
    Nicholasville, Kentucky
    U.S.A.
  • Phone:
    800-716-8667
  • Category:

"IGIA" Storm Vacuum Cleaner as advertised on TV buy one get one free - then they charge you for 4 vacuum cleaners.

I ordered the IGIA Storm Vacuum Cleaner November 28, 2005 over the phone. I checked my account balance on November 30, 2005 and $353.70 had been taken out of my account. I called the number and it was either busy or not in service. I thought when it comes in I will find out what exactly I was being charged so much for. I never received the product.

I then serched the website for IGIA and found a 1-800 number. Finally January 17, 2006 I talked to a customer service representative and she said that I had ordered 4 vacuums. Who in their right mind orders 4 vacuums.

She asked me if I wanted to cancel the order and I said yes. The Vacuums had never been shipped and the money would be refunded back to my account the next buisiness day. I have not seen the money.

It is now January 20, 2006 and I have been on hold for an hour and a half - still holding.

Ladona
Terry, Mississippi
U.S.A.

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