iHire Charged me 75 for USELESS membership didn't want and refused to refund any portion
The site consistently had technical problems making it difficult to use. The site included outdated jobs (WAY outdated) and I never saw a listing that I had not already seen elsewhere. So essentially a useless service. Then they billed me $75 for membership (apparently a multi month membership as it should only be 25-35). As soon as I saw the charge, I requested that the account (which I had not used since, again, ITS USELESS) was cancelled and the charge refunded. They refused - said I paid and could enjoy the rest of the USELESS membership - they refused to refund any portion. DO NOT USE - YOU WILL BE CHARGED HIGH UNAGREED TO AMOUNTS FOR AN EXTREMELY BAD SERVICE.
1 Updates & Rebuttals
William
Frederick,Maryland,
United States
iHire Customer Success Team
#2UPDATE Employee
Thu, May 16, 2019
Hi Priscella. We're sorry about your negative experience using iHire. We can assure you that we thoroughly vet all of the job listings in our network in order to ensure quality and open positions. In fact, our software inspects over 24,000,000 online job ads every month! Of those, we only approve approximately 14% to bring onto our site. The job listings that are pulled in are checked regularly to ensure that they are still active positions.
Our Premium membership includes much more than full job access. Members get additional features and benefits that can help them get hired faster including access to our patented resume tool we call iScore Resume Match. This time-saving tool helps job seekers refine and adjust their resume so they can land more interviews and get hired faster. If you have any further questions about your membership, Please give us a call at (866) 238‑0161 or email us at customersuccess@ihire.com at your earliest convenience.