IHop, I Hop, International House Of PancakesInternational House Of Pancakes fingernail in food! Debary Florida
While eating a late breakfast with my husband and two teenage sons my son found a finger/toe nail in his food. Luckily I had already eaten at home so I did not have an order or I would have gotten sick right there on the spot. They were only about 3 bites into their meal when my son bit into this nail.
I reported it right away and it was obvious to the customers around us that whatever had happened had disgusted us to the point of leaving our plates and leaving the restaraunt immediatly after reporting it. The manager had come over and was clearly at a loss for words. She apologized and of course covered the meal. We left a tip for the waitress since this was not her fault but we will never, never eat there again.
The sad thing is that we always took the family there once a week. We will now have to find a different place to have breakfast on the weekends. I just worry.....did the person who owned this nail have a fungus or anything? We kept the nail in case the health department wants it. I am not sure if I should be reporting this to anyone else or contacting an attorney. I am not a money hungary person but this was a very disgusting experience for my family.
Karen
Deland, Florida
U.S.A.
3 Updates & Rebuttals
Andromeda
Near Roswell,New Mexico,
U.S.A.
Peter! Another meaningless post.
#4Consumer Comment
Mon, August 25, 2008
'Interesting ... but many questionable details'
Not relevant. Space filler.
'Was it an entire nail or just a clipping of one? How can you not be sure whether it was a fingernail or toenail? (The two look very different, you know'.'
Not relevant. Space filler. No useful information.
'How is one alleged nail in your food any different than a food service worker with 10 nails touching and handling your food with gloveless hands during the preparation process?'
Not relevant. Space filler. No useful information. Too many assumptions.
'Either way any bacteria or 'fungus' as you allege would be transfered to your food, right?'
Pure speculation. You misspelled Transferred.
'Did the health department ever ask you for the nail that you allege was found in your food?'
Not relevant. Space filler. No useful information.
'And, if you are not a 'money hungary' (I assume you mean 'hungry') person then why would you even think about contacting an attorney?'
Not relevant. Space filler. No useful information.
Stop wasting server space with useless and meaningless posts. No help at all to the Author.
FlyingScooter
Cleveland,Ohio,
U.S.A.
Very interesting...
#4Consumer Suggestion
Mon, August 25, 2008
I worked at a restaurant decades ago as a night MGR. We had a similar incident as you described. A nail would up in somones mashed potatoes.
When it was brought to my attention, i covered the cost of the meal (company covered, but you know what i mean)
AS soon as the people left, after many apologies, i checked all my employees hands for health reasons. .
All their hands checked fine.
I notified regional HQ and advised of the situation. Within a week, they'd gotten reports from several other stores of the same issue.
It turned out to be the instant potatoes and it was happening at the manufactorers level. (basically, if we got sued, guess who we'd go after...)
I wish you best of luck. That had to be gross, to be sure. If you feel you have a case, and you might, call an attorney.
It's always sad to find something wrong with a place you go to and like. But it does happen from time to time. It may have simply been an accident, and accidents do happen.
Peter
Pony,Alabama,
U.S.A.
Interesting ... but many questionable details
#4Consumer Comment
Sat, August 23, 2008
Was it an entire nail or just a clipping of one? How can you not be sure whether it was a fingernail or toenail? (The two look very different, you know.) How is one alleged nail in your food any different than a food service worker with 10 nails touching and handling your food with gloveless hands during the preparation process? Either way any bacteria or "fungus" as you allege would be transfered to your food, right? Did the health department ever ask you for the nail that you allege was found in your food? And, if you are not a "money hungary" (I assume you mean "hungry") person then why would you even think about contacting an attorney?