ILD Teleservice, Inc. ILD Teleservice, Inc. And U.S . Credit Repair ILD Teleservice, Inc. And U.S . Credit Repair Scammed on my phone bill Ponte Vedra Beach Florida
Note: Read my full story about this scam and what you can do about it at:
http://whatsonmypc.wordpress.com/2008/12/05/beware-telephone-bill-rip-off/
Today I received Verizon phone bill and immediately noticed a $19.98 increase in our monthly bill After close examination I found that under Miscellaneous Charges and Credits a third party company called ILD Teleservices, Inc. was billing us for (2)-two separate $9.99 charges for (2)-two months of service provided by another company reflected on the bill as USCREDIREPAIR (later determined to be U.S. Credit Repair - www.uscreditrepair.com - SITE WENT DOWN). U.S. Credit Repair touts itself as a company that assists you with repairing your credit. I never subscribed to any credit repair services, or have any need to; and secondly I was totally unaware that 3rd party sources could piggyback charges onto my phone bill without my consent.
I subsequently contacted ILD Teleservice, Inc. (800-433-4518) and the customer services rep proceeds to tell me that I subscribed for the monthly U.S . Credit Repair service on September 9th . The rep was able to recite back to me my phone number, address and a fictitious (false) email address that had my full name (i.e. johndoe@imail.com). I informed them that I was reporting this matter and demanded they remove the charges immediately (credit my Verizon bill). Customer rep indicated it would take 60 to 90 days for the charges to be credited. I told the rep I can smell a scam a mile away and the charges to my phone bill better disappear.
Following the call to ILD Teleservices, I contacted Verizon. After approximately 5 minutes of going through the prompts I reached human being #1, who subsequently put me through to human being #2. I explained the situation to the customer rep and they advised I should contact ILD Teleservices to have the charges removed. I informed the rep that I had already did that and then they proceed to tell me, I can put a block on any Miscellaneous Charges and Credits. I could not believe what this customer rep was telling me AND it was at this point I began to wonder if my identity had been sold by Verizon. Why is there a section on my phone bill that is an open door to other companies to provide charges?
Rick
Hagerstown, Maryland
U.S.A.
1 Updates & Rebuttals
Rick
Hagerstown,Maryland,
U.S.A.
...
#2Author of original report
Tue, December 23, 2008
Upon further research of this matter, I learned from the Federal Communication Commission that this practice is very common; so common in fact that if you call their complaint number it is one of the selections on the teleprompt; so common in fact that this practice has been given a a name (called cramming); and so common in fact that they have a web page exclusively devoted to cramming...
To read my latest blog post "Are You A Victim of Cramming?", please visit my blog at: (((link redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.