ILD Teleservices And YOUR PRODUCT BILL, INC. SLAMMING TO CHARGE VOICE MAIL SERVICES THAT WAS NOT AUTHORIZED. Nationwide
When I received my AT&T statement for 10-19-07, I saw a charge for voice mail service. I immediately called ILD Teleservices who charged the $8.43 and told them that I never authorized this service. I also told them to cancel the service and give me a credit on my AT&T bill. They gave me a confirmation #. I called again in several weeks to make sure they cancelled the service. They assured me that they did it.
I received my AT&T statement for 11-19-07. I saw another charge for $8.23 for the voice mail service. I called again and they said the service had cancelled, but it takes 30-90 days to do it. This time they gave me the phone # (800) 215-1961, who is the company, Your Product Bill, Inc., who billed these charges. I left a phone message and told them that I have filed a complaint with the Consumer Affairs and I want a credit for my AT&T bill, NOW.
I am on disability and am retired. I have to watch my $ very carefully. Needless to say, these scams are a huge source of stress. Any help would be greatly appreciated.
Bird
Anaheim, California
U.S.A.
1 Updates & Rebuttals
Private
Costa Mesa,California,
U.S.A.
The carged me too!
#2Consumer Comment
Thu, December 04, 2008
I was charged $8.23 on my AT&T bill (Oct 08) for this "voicemail service" too. I simply called them up and demanded they remove it. They claimed I gave them my info online and requested this service, which I did not. They cancelled the service and I received a check for about $16.00 within a week. They charged me again in Nov 08, and I called again. They said the $16(and change) was for both months and that I was removed from their system. Problem solved.
This has been the 3rd unauthorized charge on my AT&T account this year. What I don't understand, is how AT&T can allow a 3rd party to collect money from me. I am just sick of having to make all these calls. I wonder how many people just pay their phone bill and don't even look at these bogus charges!!
In this economy $8 is $8!! Don't let some fraudulent company just collect your hard earned money. Check your phone bills people!!!