ILD Teleservices Collect Call Ripoff Oakland Park Florida
My son made a collect call to me using ILD Teleservices. I was asked to enter my credit card information, hang up and a live operator would put my call through. The live operator told me my credit card did not go through and that I needed to give it to him again. I told him I would not give it to him again since I had no idea who he was. He said fine and hung up on me. I check my credit card minutes later and the charge had gone through. This company is a total ripoff!
Lmm
Macomb, Michigan
U.S.A.
1 Updates & Rebuttals
Ild-Customer Service
Ponte Vedra Beach,Florida,
U.S.A.
ILD is a 3rd Party Billing Service
#2REBUTTAL Owner of company
Thu, June 25, 2009
Hello,
Just like BillMeLater, PayPal, eBillMe and other no credit card required payment choices, ILD Teleservices gives merchants a way to offer you an alternative method to pay when you want to buy certain services online or over the phone. ILD is a regulated payment processor, so we are required to be compliant with Payment Card Industry (PCI) Data Security Standards requirements, which is designed to make sure ALL companies that process, store or transmit payment information maintain a secure environment. ILD works with the phone companies, third party validation providers, and other institutions to keep phone bill transactions safe and our purchase assurance on phone billed charges is part of this program.
If you've been charged in error, please contact us at askild@ildmail.com, call us at (800) 953-7765 or visit our help center online at ILDteleservices.com.
Best,
Sandra