Complaint Review: ILD Teleservices.com

Hold Billing Service Unsigned services .....

When I received my phone bill from Verizon I received a bill frm ILD Teleservices and what caught my eye a bill from Hold Billing Service for exactly the same amount. Taking a closer look at my bill I noticed that the billing from Hold Billing Service was billed on behalf of Liberty Onine Services also along with ILD Teleservices bill. Each billing was for the same amount so I was double billed. When I called ILD Teleservices they told me that they would cancel my request.

I asked them what request and couldn't get any information from them. I also asked them to send me a copy where I requested this online and they wouldn't supply it. Now Hold Billing Service is supposed to and I will believe it when I see it a cancellation letter, again for what I didn't request anything, and gave me a cancellation number and the name and ID # of the individual I talked to.

It bothers me however that services like this can be placed on my telephone bill. What verification is the company giving to Verizon? How can the telephone company send you a billing a without verification and Verizon didn't answer me satisfactorily. But this needs to be broadcast as you are doing to the make internet users worldwide aware. I am also going to notify my state consumer service commission about this also.

Edward
Manassas, Virginia
U.S.A.