ileads.com Random Bad Leads Internet
Please do not ever use the internet lead service ileads.com. They never answer the phone and the leads I paid for are all garbage. Erik Tyndall is the name of the guy I purchased leads from. Anybody you try to call at there office goes straight to voicemail. Please save your money and time by staying away from this company.
1 Updates & Rebuttals
iLeads.com
Newport Beach,California,
USA
iLeads.com customer service issue
#2REBUTTAL Owner of company
Thu, July 12, 2012
Hello,
I wanted to respond directly to your complaint with my company directly, (albeit a bit late). First, let me say that I'm very sorry to hear that you if issues with my company, and that you feel that we did not do a good job with our customer service / phone system.
Customer calls are very important to us, (it is how we generate our living), so to that end we have a full time receptionist on staff. We are on pacific time, so that could be why you went to voice mail, but please be assured that if you call during normal business hours, we will have someone available to pick up the phone.
On the product side of the equation, our number one priority is lead quality, because we know that without producing a good quality product, we will not be in business tomorrow.
To that end, we check each and every lead going through our system for both contact information, (using internal as well as third party verification) as well auditing for intent of the consumer. We have been in business since 1996, have serviced over 45,000 clients, and have an A+ rating from the BBB. All that said, I acknowledge that none of this means anything if our customer (you) are not satisfied with the service.
What I would ask is that if you feel that you have had problems with our service, that I have the
opportunity to look into what you bring up myself. If what you are saying is correct, then I would be more than happy to offer you whatever resolution / refund you would like.
Please give me a
call, 877-245-3237.
Drew