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  • Report:  #1401748

Complaint Review: Illujen Eyr

Illujen Eye Creme & Jullen Skin Care Ripped off; misleading add Tustin CA

  • Reported By:
    Chris — Everett Washington USA
  • Submitted:
    Fri, September 22, 2017
  • Updated:
    Fri, September 22, 2017

I found an ad for ILLUJEN Eye Creme.  I was interested in the $4.95 trial.  To try it out and see if it helped my circles under my eyes. I ordered it and during the ordering phase a pop up came up offering a trial for JULLEN Skin Care. It was a $4.99 trial.  I decided to try that also. I clicked the paragraph advising was a 14 day trial.

 Obviously NOT understanding the wording to mean if I didn't like or care to continue the product I had to cancel the TRIAL.  Not further shipments! I called to cancel further shipments as the product IS NOT worth more than the trial price. I was advised that since I had not cancelled within the 14 days I was charged $84.75 for the ILLUJEN and $89.75 for the JULLEN. I was told the 14 days started when I ORDERED the products, not when I RECIEVED them.

Billing my account under: VISTAHL*EXTRAGL TEL8885562466 MO USA  for ILLUJEN.

Billing my account under: HVL*PEARLYFEEL TEL8883870206 UT USA for JULLEN.

This company/companies are a RIP-OFF.  I was offered 35%, 50% and even 75% off if I would continue to subscribe to the products. Expensive lesson to learn.  NEVER buy TRIAL anything.

 

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