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  • Report:  #1413301

Complaint Review: Ilumaderm - Dermabella

Ilumaderm - Dermabella Purchased free trial of anti-aging eye serum and skin cream Snowflake Arizona

  • Reported By:
    Donna — Snowflake Arizona United States
  • Submitted:
    Fri, November 24, 2017
  • Updated:
    Fri, November 24, 2017
  • Ilumaderm - Dermabella
    Snowflake, Arizona
    United States
  • Phone:
    888-986-8490
  • Category:

Did not realize that this was a 14 day trial on these products.  I was out of town when the product trial ran out and did not call to cancel product.  The took 87.35 from my checking account.  When I called they said too bad you should have read our TERMS AND CONDITIONS you had 14 days to cancel and you owe us 87.35.  This is crazy a free samply is suppose to be free and if you decide to purchase more it should be your decision not theirs.  I had to cancel my bank card and file a dispute.  This company states that they will say I ordered the product.  

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