Complaint Review: IMG International Merchandise Group

I started with IMG in June, 2004. From the beginning I found their promises to be empty. They promised 21 hours of training--I received less than 6 hours. Their merchandise booklets were pure photocopies with no publication date and my mentor would not tell me when it had been published. I found many entries were duplicated and there was no apparent organization to the lists.

Their marketing statements indicated the associate would not be cold calling--the customers had already been contacted by IMG. In my first 25 customers, only one had a faint recollection of being contacted. Most others didn't know who/what IMG was, wanted to be removed from the calling list, or were not buying in the category I was trying to sell. When I brought these issues to IMG's attention, they just shrugged their shoulders and told me that I couldn't get new contacts until I finished my first 25.

I had customers who laughed at the merchandise I listed for them. None of the customers had internet access (which is supposed to be the way IMG conducts their business).

More than once I asked IMG mentors what the $7450 payment was for, and no one answered the question. They ignored the question. All I received was phone bills for long distance calls to my "customers".

I've got plenty of documentation on what they promise versus what they deliver. If a class action suit is filed, I'll be one of the first in line to complain.

Millie
Boise, Idaho
U.S.A.