Complaint Review: Immortal Gaming LLC

So my wife finds this game, it's called Immortal Night, it's a vampires game, nothing spectacular, but she was playing. I ask her what game she is playing, she informs me, .. I go sign up and we start playing.

When I signed up, the only thing they said was "by entering this site you agree to our game rules"

Well, here's the thing, ... you can read the game rules prior to signing up. So in essence, they are making you agree to rules that you can't verify you want to agree to ... so basically, it means that you are agreeing to something that doesn't exist, ... so I proceed forward.

So I am playing the game, and I am letting the admins know that their game has bugs, they are responding to me in a way that I wouldn't expect someone to be responding to me, they are being very ignorant about their systems telling me there is nothing wrong with their systems, etc.

So I am responding back to them telling them I wouldn't expect a system admin to respond in this fashion and such, that I would expect more ...

Next thing I know I'm banned, ... so I submit a response asking why, and they tell me multiple accounts, ... I say okay, my wife and I play, they say well according to our rules, you needed to let us know that ... (well, we never got a chance to read the rules prior to signing up, and after that, I didn't even think about checking) ... so I respond back with the situation, letting them know that my wife and I both play, ... we have not given each other anything to traded anything to each other or anything like that ... and now that they know, can they unban us ...

Their response was "You didn't need to read the rules prior to creating the account. You needed to read them After creating your account and before you broke them by making a second account. No, you are not welcome here."

This company just flat out banned me for no real reason. If I had of created two accounts on my own, ... sure I probably would have known, but since I didn't ... and I got banned.

This is a terrible game, ... if you mention to them in any way that something is broke, ... they ban you for it because they don't know what they are doing.