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  • Report:  #264216

Complaint Review: Impact Trainings

  • Reported By:
    Provo Utah
  • Submitted:
    Mon, July 30, 2007
  • Updated:
    Fri, January 02, 2015
  • Impact Trainings
    14823 S Heritagecrest Way
    Bluffdale, Utah
    U.S.A.
  • Phone:
    801-572-9700
  • Category:

I attended the first seminar called Quest. It's the first and basic training and costs about $500. Impact says it's trainings are "designed to empower the human spirit toward living a free, unconditional loving and joyful life. We provide professional facilitators and a safe environment for each student to discover and be their true selves."

I entered the training as a pretty happy person, and after attending my self-esteem has been shattered, my confidence gone, my trust is diminished, I'm depressed and struggling with anxiety.

Imact uses public humilation, yelling, namecalling, rigid rules, sleep deprivation and peer pressure to break you down. For example: On the second night, my group (about 120 people) were told to get into small semi sercles of anout 9 people. We had been yelled at all day, and several people had already been kicked out (thus losing their $500) for breaking the rigid rules. We were NOT given a chance to see the rules before our money (and non-refundable deposit) was taken. After we all got into the semi-circles, we were all told we would each have a chance to stand in front of the circles to recieve "feedback" from trainers and fellow trainees. Our instructions were that in order to properly "serve" each other, we were not allowed to say anything nice, or even neutral to each other. Whenever someone didn't follow these instructions they were yelled at by the staff. In this high pressure, sleep deprived state, people were told things such as:
"My experience of you is that you are a loser."
"I couldn't be in relationship with you because you wouldn't be worth the work."
"You have no real friends or relationships."
"You hide behind your fat."
"You are weak."
...Et cetera
The majority of the group is sobbing by the end of the exercise. We were told by the staff that this is good for us because it helps us break down the "walls" that are holding us back from success, happiness, meaningful relationships, etc. In reality, these comments put people in a vulnerable, broken down, emotional, and most of all suggestable state. In this vulnerable state we were told that all our problems could be fixed by using the "tools" and philosophies that Impact teaches. For example:
-There is no right or wrong, only working and not-working
-There are no victims, everyone has choices that lead them to their circumstances or feelings
-There are no accidents
-You are already perfect, just by being you
-"language of increase" where certain words are encouraged and others discouraged.
Discouraged words: "you, yours, think, help, hope, have to, understand, right & wrong, need, want, victim, etc.
Encouraged words: "I, mine, know, assist, deserve, get to, natural knowing, choice, possibility, etc.
-There are many, many more
These philosphies seem to ultimately protect Impact from blame when something goes wrong with a trainee (ie "it's your own choice to feel hurt by our statements", "we just kicked your husband out, but there are no accidents, it was supposed to happen that way"). They can also create a dangerous belief system in those who take it to heart.

The last half of the last day is basically a hard-sell environment trying to convince everyone to spend $700 for the next training, Summit, and also to sign up friends and family.

What did I get out of this training? My first therapist (to help me recover), broken self-esteem, no confidence, anxiety, broken trust, and time wasted. It has and will takes months to recover and I WOULDN'T RECOMMEND IMPACT TRAININGS TO ANYONE. I'm not the first or last person vicitm of this company. The worst part is that I've only covered the tip of the iceberg concerning Impact Trainings, and I'm glad I got out when I did.

Misha
Provo, Utah
U.S.A.

6 Updates & Rebuttals


Steve

Salt Lake City,
Utah,
U.S.A.

Trust your friends and family, not internet strangers!

#7Consumer Comment

Wed, February 04, 2009

I would be surprised if people reading this trust total strangers more than their friends and family. Talk to your friends and family who have gone through this program. After talking to them, make your own decision. I trusted my wife so I went and I can't think of any aspect of my life that hasn't improved.

If you want to check it out before going, you can go to one of their free guest presentations on Tuesday nights. It's free and takes about 2 hours. The first level training is $495 and 4 days. If you don't like it, don't do the other levels! My personal experience is that most people love it. If you want to do the second level it is $695 and 4 more days. The third level is $695 and 5 weekends (1/2 of Friday and all Saturday). The weekends are spread apart by about 2 to 4 weeks. It is a busy 3 months and it takes commitment, but it is well worth it. I can't promise you that you will love it as much as I did and if you are reading this, you have probably read the rest of this site. I believe that these experiences are the exception. I am not knocking what they feel or what they feel they experienced, but ALL the people that I personally know that have gone through this program, feel they have benefited; even those that only did the first level.

Trust the people you know and love. Talk to them. They most likely won't talk about other people in the training or the processes they went through, so don't get frustrated if you ask about these things and they don't want to talk about them. There are plenty of questions that most would be happy to answer. Ask them questions like: Why did you go? What is different in your life now compared to before you went through this program? How long ago did you go through? What did you learn about you? Are you happier after going through? Are you happy that you went through? Knowing what you now know, would you do it all over? What was the biggest thing you got out of the program? What are your relationships like now? If they asked you to go, ask them why you feel I should go? Are you asking me because you think I need fixing? What benefit do you feel I will receive by going? Was it easy?
Was it worth it? These types of questions won't tell you what they did, but will definitely let you know what they have experienced and how it has affected their lives. Trust your friends and family.

If you want to read my personal experience visit (((Redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Steve


Just An Old Fool

Westlake Village,
California,
U.S.A.

Emotional Scam for Money

#7Consumer Comment

Wed, September 05, 2007

In regards to the report listed about Impact Training, I too attended both Quest and Summit. I'm in my mid fifties and having survived Viet Nam, I thought I knew everything about protecting myself, until I went to Utah. I traveled all the way from Los Angeles and when all was said and done..........I ended up having an affair with a 20 year old Mormon woman who pursued me all the way to L.A. Totally agree with the unlicensed methods they use and the damage they can create because they do not monitor any individuals after they leave. Wonder how many young people have committed suicide after they left and never reported. The young woman that I conected with had attempted it once already and when all was said and done, the total dsamage exceeded $ 12,000.00 for a sixty day period that I will never forget the rest of my life. They even admit that it is NOT real what you feel and that it is only temporary........but they never tell you that before, only after you have paid for all your classes. It's sad that Utah being the largest state listing depression, drug abuse, unreported rapes, anxiety and now SCAM capital of the world...........and they say that this is a religious and spiritual experience.........but they simply preying upon the multitudes of depressed and emotionally hurting individuals...............


Sherrie

Provo,
Utah,
U.S.A.

Impact Trainings and their secret processes

#7Author of original report

Wed, August 01, 2007

I want to address a couple more things. These are a few of the ways Impact keeps control over the group:
One of the rules that the group was given, was that in the morning and after breaks, we were all to be in the training room, sitting in a seat by the time a clip from the soundtrack of 2001: A Space Odyssey is done playing. After the first break, because of the slow moving crowd, a few people weren't able to make it in their seats in time. The facilitator had them stand up, and loudly yelled in their faces: "GET OUT!!!" He also said something implying that "they didn't have enough integrity to even keep a promise to sit in a seat at a certain time".
Also on the first night, everyone is paired with a partner. Your partner has to be someone you've never met before, and you are told to pick someone who you wouldn't normally pick. You are supposed to be responsible for your partner, but especially for making sure that the partner gets there on time. If your partner doesn't show up, you get publicly yelled at, possibly kicked out and otherwise humiliated. Most people call their partners several times the next morning, to see if they will be coming, and if not, try to convince them to come. Also, you don't want to be responsible for getting your new acquaintance yelled at because you didn't show up, or get there on time.
One of the other rules that the group agrees to (if you don't agree to the rules you are promptly kick out) is that you aren't allowed to talk about anything that goes on in the training room with anyone, unless it is with someone who has already been through the training. The facilitator asked the group what they thought the purpose of this rule was. People said things like: so not to spoil the process for a future attendee & to keep the environment confidential. However, this rule makes it nearly impossible for a trainee to be informed before they pay a non-refundable deposit. Also the processes they use rely a lot of the element of surprise: I feel that this way people are less likely to think about what's happenening, it incorporates an element of fear since you don't know what's going to happen next, you have to simply trust the person who referred you (who is often a family member or friend), and if the processes were to be made known to a prospective trainee, many would not sign up.


Sherrie

Provo,
Utah,
U.S.A.

Impact Trainings and their secret processes

#7Author of original report

Wed, August 01, 2007

I want to address a couple more things. These are a few of the ways Impact keeps control over the group:
One of the rules that the group was given, was that in the morning and after breaks, we were all to be in the training room, sitting in a seat by the time a clip from the soundtrack of 2001: A Space Odyssey is done playing. After the first break, because of the slow moving crowd, a few people weren't able to make it in their seats in time. The facilitator had them stand up, and loudly yelled in their faces: "GET OUT!!!" He also said something implying that "they didn't have enough integrity to even keep a promise to sit in a seat at a certain time".
Also on the first night, everyone is paired with a partner. Your partner has to be someone you've never met before, and you are told to pick someone who you wouldn't normally pick. You are supposed to be responsible for your partner, but especially for making sure that the partner gets there on time. If your partner doesn't show up, you get publicly yelled at, possibly kicked out and otherwise humiliated. Most people call their partners several times the next morning, to see if they will be coming, and if not, try to convince them to come. Also, you don't want to be responsible for getting your new acquaintance yelled at because you didn't show up, or get there on time.
One of the other rules that the group agrees to (if you don't agree to the rules you are promptly kick out) is that you aren't allowed to talk about anything that goes on in the training room with anyone, unless it is with someone who has already been through the training. The facilitator asked the group what they thought the purpose of this rule was. People said things like: so not to spoil the process for a future attendee & to keep the environment confidential. However, this rule makes it nearly impossible for a trainee to be informed before they pay a non-refundable deposit. Also the processes they use rely a lot of the element of surprise: I feel that this way people are less likely to think about what's happenening, it incorporates an element of fear since you don't know what's going to happen next, you have to simply trust the person who referred you (who is often a family member or friend), and if the processes were to be made known to a prospective trainee, many would not sign up.


Sherrie

Provo,
Utah,
U.S.A.

Impact Trainings and their secret processes

#7Author of original report

Wed, August 01, 2007

I want to address a couple more things. These are a few of the ways Impact keeps control over the group:
One of the rules that the group was given, was that in the morning and after breaks, we were all to be in the training room, sitting in a seat by the time a clip from the soundtrack of 2001: A Space Odyssey is done playing. After the first break, because of the slow moving crowd, a few people weren't able to make it in their seats in time. The facilitator had them stand up, and loudly yelled in their faces: "GET OUT!!!" He also said something implying that "they didn't have enough integrity to even keep a promise to sit in a seat at a certain time".
Also on the first night, everyone is paired with a partner. Your partner has to be someone you've never met before, and you are told to pick someone who you wouldn't normally pick. You are supposed to be responsible for your partner, but especially for making sure that the partner gets there on time. If your partner doesn't show up, you get publicly yelled at, possibly kicked out and otherwise humiliated. Most people call their partners several times the next morning, to see if they will be coming, and if not, try to convince them to come. Also, you don't want to be responsible for getting your new acquaintance yelled at because you didn't show up, or get there on time.
One of the other rules that the group agrees to (if you don't agree to the rules you are promptly kick out) is that you aren't allowed to talk about anything that goes on in the training room with anyone, unless it is with someone who has already been through the training. The facilitator asked the group what they thought the purpose of this rule was. People said things like: so not to spoil the process for a future attendee & to keep the environment confidential. However, this rule makes it nearly impossible for a trainee to be informed before they pay a non-refundable deposit. Also the processes they use rely a lot of the element of surprise: I feel that this way people are less likely to think about what's happenening, it incorporates an element of fear since you don't know what's going to happen next, you have to simply trust the person who referred you (who is often a family member or friend), and if the processes were to be made known to a prospective trainee, many would not sign up.


Sherrie

Provo,
Utah,
U.S.A.

Impact Trainings and their secret processes

#7Author of original report

Wed, August 01, 2007

I want to address a couple more things. These are a few of the ways Impact keeps control over the group:
One of the rules that the group was given, was that in the morning and after breaks, we were all to be in the training room, sitting in a seat by the time a clip from the soundtrack of 2001: A Space Odyssey is done playing. After the first break, because of the slow moving crowd, a few people weren't able to make it in their seats in time. The facilitator had them stand up, and loudly yelled in their faces: "GET OUT!!!" He also said something implying that "they didn't have enough integrity to even keep a promise to sit in a seat at a certain time".
Also on the first night, everyone is paired with a partner. Your partner has to be someone you've never met before, and you are told to pick someone who you wouldn't normally pick. You are supposed to be responsible for your partner, but especially for making sure that the partner gets there on time. If your partner doesn't show up, you get publicly yelled at, possibly kicked out and otherwise humiliated. Most people call their partners several times the next morning, to see if they will be coming, and if not, try to convince them to come. Also, you don't want to be responsible for getting your new acquaintance yelled at because you didn't show up, or get there on time.
One of the other rules that the group agrees to (if you don't agree to the rules you are promptly kick out) is that you aren't allowed to talk about anything that goes on in the training room with anyone, unless it is with someone who has already been through the training. The facilitator asked the group what they thought the purpose of this rule was. People said things like: so not to spoil the process for a future attendee & to keep the environment confidential. However, this rule makes it nearly impossible for a trainee to be informed before they pay a non-refundable deposit. Also the processes they use rely a lot of the element of surprise: I feel that this way people are less likely to think about what's happenening, it incorporates an element of fear since you don't know what's going to happen next, you have to simply trust the person who referred you (who is often a family member or friend), and if the processes were to be made known to a prospective trainee, many would not sign up.

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