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  • Report:  #1089049

Complaint Review: Impactcompauters.com

Impactcompauters.com www.HPQ-Parts.com Wrong part was sent and they would not refund the whole amount Hollywood Florida

  • Reported By:
    Adam — Kelowna British Columbia
  • Submitted:
    Thu, October 03, 2013
  • Updated:
    Thu, October 03, 2013

I have ordered and paid for a Western Digital Hot-Pluggable Serial ATA (Sata) hard drive.  They have sent me an ordinary 250GB Maxtor hard drive.  I have complained about this matter and requested them to send me the part I ordered.  Now they want me to send the part back to them, pay for the shipment and will only refund me the price of the hard drives, hence I will be charge for shipment both ways and for the duties.

If they did not have the hard drive I ordered, they should have contacted me and not send me the wrong hard drive.  They made a mistake but they do not care to correct it.  They just want to rip-off people and make money.

I have my own business and I can never do this to my customers.  This kind of businesses should be closed.

I am extremely unhappy with Impactcomputers.com and hpq-parts.com

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