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  • Report:  #35049

Complaint Review: Imperial Consumer Service

Imperial Consumer Service required $258 one time fee for secured credit card. ridiculous had to close account Palm Beach Florida

  • Reported By:
    Columbia MO
  • Submitted:
    Wed, November 13, 2002
  • Updated:
    Wed, November 13, 2002
  • Imperial Consumer Service
    772 US Hwy. 1 #200 N. Palm Beach, FL 33408
    Palm Beach, Florida
    U.S.A.
  • Phone:
    800-588-0558
  • Category:

I was contacted by Imperial Consumer Service and offered a "guaranteed" credit card w/ a credit line of $3500. I had to make a "one-time" pymnt. of $258 to cover fees. The $ was set to be automatically withdrawn from my savings actt. on Nov. 15, which was over a month away. I have never given personal acct. info. over the phone like I did that day, but for some reason I was sucked in and thought this would be a good way to re-establish my credit. As soon as I got off of the phone though, I changed my mind.

I tried to call back only to get voice mail where I was told to leave a message and someone would call me within 72 hrs. This went on for over 3 weeks. When I finally got a live person from the company on the phone, not just someone from their message center, she was quite rude and let me know that the transaction could not be stopped. I was told that I would have to put a stop pymt. in at my bank but would have to pay to have it done.

I went to my bank and told them what was going on and closed my savings acct. and opened a new one. No fees were charged to me from my bank, nor will there be when this transaction tries to go thru in 2 days. I filed a complaint with the Better Business Bureau as well. I suggest everyone to do the same....this is ridiculous and if they could persuade me to give out that kind of info., then I'm sure many others have as well.

Tara
Columbia, Missouri

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