Imperial Majesty Cruise Ramada Plaza Resort - Imperial Majesty Cruise RIPOFF! Trying to get refund Ft. Lauderdale Florida
Normally I hang up on these kinds of calls. But recently I had a lot in mind and I lost track of what I was doing. I just listened on to what they had to say and eventually got hooked onto their call. I agreed to everything and gave my credit card number. When I asked all the friends around me, they told me that it was going to be a scam and told me to call my credit card company. So I did and declared that I had lost my card; however, by that time, the amount was already transferred. Currently I am still trying to call Ramada back and hopefully try to get a refund before 30 days.
Kr3wboi
Vancouver, British Columbia
Canada
6 Updates & Rebuttals
G0os3
Ottawa,Ontario,
Canada
Forget trying to call and cancel..file complaints
#7Consumer Suggestion
Sun, April 27, 2008
dont count on Ramada Resort refund your money through the phone system, they will give you the run around and insult you endlessly. I also got suckered into the scam, but i got my money back, complete refund. I filed complaints through The Florida Department of Agriculture and Consumer Services, http://www.800helpfla.com/complnt.html. Took around 4 weeks, but i got my full refund.
G0os3
Ottawa,Ontario,
Canada
Also happened to me, but i got my full refund.
#7Consumer Suggestion
Thu, April 03, 2008
Something similar happened to me with Ramada Resort, but i got my money back. These are the things i did, hope it will help you too;
1. Called up credit card company, tell them the WHOLE story (be honest) and put a temporary block on the card.
2. Called up Ramada Resort/Imperial Cruise and asked to talk to the sale rep. Told them i wanted to cancel the vacation package (your within 3 days..dont even need to give reason). Dont expect them to give a refund and dont put up with verbal abuse.
3. Filed complaints to The Florida Department of Agriculture and Consumer Services.
http://www.800helpfla.com/complnt.html
4. waited for the vacation package to arrive via mail. Look at pg 9, under refund regulation. Typed up a letter saying you want a full refund. Mailed by registered mail and keep the tracking no.
Within two weeks, the rep. from Ramada Resort called me and supplied me with a refund confirmation no. and apologized for the inconvenient. My account was credited the full amount...almost 3 days ago. hahah....got scammed but got a refund.
G0os3
Ottawa,Ontario,
Canada
Also happened to me, but i got my full refund.
#7Consumer Suggestion
Thu, April 03, 2008
Something similar happened to me with Ramada Resort, but i got my money back. These are the things i did, hope it will help you too;
1. Called up credit card company, tell them the WHOLE story (be honest) and put a temporary block on the card.
2. Called up Ramada Resort/Imperial Cruise and asked to talk to the sale rep. Told them i wanted to cancel the vacation package (your within 3 days..dont even need to give reason). Dont expect them to give a refund and dont put up with verbal abuse.
3. Filed complaints to The Florida Department of Agriculture and Consumer Services.
http://www.800helpfla.com/complnt.html
4. waited for the vacation package to arrive via mail. Look at pg 9, under refund regulation. Typed up a letter saying you want a full refund. Mailed by registered mail and keep the tracking no.
Within two weeks, the rep. from Ramada Resort called me and supplied me with a refund confirmation no. and apologized for the inconvenient. My account was credited the full amount...almost 3 days ago. hahah....got scammed but got a refund.
G0os3
Ottawa,Ontario,
Canada
Also happened to me, but i got my full refund.
#7Consumer Suggestion
Thu, April 03, 2008
Something similar happened to me with Ramada Resort, but i got my money back. These are the things i did, hope it will help you too;
1. Called up credit card company, tell them the WHOLE story (be honest) and put a temporary block on the card.
2. Called up Ramada Resort/Imperial Cruise and asked to talk to the sale rep. Told them i wanted to cancel the vacation package (your within 3 days..dont even need to give reason). Dont expect them to give a refund and dont put up with verbal abuse.
3. Filed complaints to The Florida Department of Agriculture and Consumer Services.
http://www.800helpfla.com/complnt.html
4. waited for the vacation package to arrive via mail. Look at pg 9, under refund regulation. Typed up a letter saying you want a full refund. Mailed by registered mail and keep the tracking no.
Within two weeks, the rep. from Ramada Resort called me and supplied me with a refund confirmation no. and apologized for the inconvenient. My account was credited the full amount...almost 3 days ago. hahah....got scammed but got a refund.
G0os3
Ottawa,Ontario,
Canada
Also happened to me, but i got my full refund.
#7Consumer Suggestion
Thu, April 03, 2008
Something similar happened to me with Ramada Resort, but i got my money back. These are the things i did, hope it will help you too;
1. Called up credit card company, tell them the WHOLE story (be honest) and put a temporary block on the card.
2. Called up Ramada Resort/Imperial Cruise and asked to talk to the sale rep. Told them i wanted to cancel the vacation package (your within 3 days..dont even need to give reason). Dont expect them to give a refund and dont put up with verbal abuse.
3. Filed complaints to The Florida Department of Agriculture and Consumer Services.
http://www.800helpfla.com/complnt.html
4. waited for the vacation package to arrive via mail. Look at pg 9, under refund regulation. Typed up a letter saying you want a full refund. Mailed by registered mail and keep the tracking no.
Within two weeks, the rep. from Ramada Resort called me and supplied me with a refund confirmation no. and apologized for the inconvenient. My account was credited the full amount...almost 3 days ago. hahah....got scammed but got a refund.
Fairgame
Toronto,Ontario,
Canada
Some of these 'complaints' are ridiculous.
#7UPDATE Employee
Fri, March 21, 2008
"...told me to call my credit card company. So I did and declared that I had lost my card; however"
So an individual who purchased a legitimate product - a vacation - files a fraudulent report with a credit card company because they can't understand the terms and conditions that they agreed to when they volunteered their payment information?