- Complaint Type:Customer Service Issues
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- Description of Complaint: My wife and I met with Gary S. Charlson from IMPERIUM GLOBAL MANAGEMENT GROUP LLC on 11/11/14 regarding using his and his wife's company. Pamela Reaves is the CEO & Founder, Imperium Global LLC as per LinkedIn listing: linkedin.com/in/pmreaves . Gary indicated that they have "proprietary software" that he could setup a marketing listing for us as quoted; "in a couple of weeks." December 4th, 11th, & 18th respectively passed (5) weeks only to be shown an ineffective landing page. Their company was established 09/23/2014 and Gary S. Charlson promoted his company at United Wealth Creators event on: Tuesday, November 4, 2014 from 6:30 PM to 9:30 PM. We paid Gary $500.00 USD cash when we met with him on the 11th as to (in Gary's words), get this started. Him and his wife/business partner Pamela were very elusive in their business dealings with us. Gary only took one phone call from me and Pamela 3 calls. They would only communicate via email and on 12/19/2014 Gary became very rude (via cell phone text), as he was asking for more money. In our original meeting on 11/11/2014 we told him we did NOT have the full $2,500 for their INTERNET MARKETING program and that we would need to spread this out into a few payments of perhaps 4 to 5 or 6 payments. He was fine with this agreement on 11/11/2014, however, stated on 12/19/2014 that he needs payment to move ahead. When he originally met with us on 11/11/2014 he stated the program would be setup "PRIOR" to us paying, so as to gauge how this was working and give us some sales. I have reached out on numerous occasions requesting we receive our $500 refund as they have been very unprofessional, rude, and not willing to show us what exactly their company is doing. I refuse to pay monies (which Gary keeps asking for), for a service that is untested and unproven. They offer no CASE STUDIES, nor examples of satisfied customers. Gary S. Charlson is marketing an unproven system thus far.
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- Desired Settlement:Refund
- Desired Outcome Description:Because IMPERIUM GLOBAL MANAGEMENT GROUP LLC has acted in such an unprofessional and elusive manner without delivering on what they originally promised we would like to have our $500.00 refunded to us IMMEDIATELY.
Additional Complaint Details
- Product/Service Purchased:Internet/Marketing Services
- Model Number:REAL Internet Marketing
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- Purchase Date:11/11/2014
- Date Problem First Occurred:12/4/2014
- Purchase Price:$2,500.00
- Disputed Amount:$500.00
- Payment Made:Partial payment made
- Payment Method:Cash
- Sales Person Name:Gary S. Charlson
- First Date you complained to the company:12/4/2014
3 Updates & Rebuttals
IMPERIUM GLOBAL now operating under: RREGNUM TECHNOLOGIES
#4Author of original report
Thu, September 24, 2015
IMPERIUM GLOBAL MANAGEMENT GROUP, LLC - now operating as:
RREGNUM TECHNOLOGIES
Refer to: apps.azsos.gov/scripts/TnT_Search_Engine.dll/ZoomTNT?NME_ID=627418&NME_CODE=NME
http://apps.azsos.gov/scripts/TnT_Search_Engine.dll/ZoomTNT?NME_ID=627418&NME_CODE=NME
wegroup.info/rregnumpilot2.html
Interesting how the name has quickly been changed and more folks are falling prey to this con artist. Mr. Gary S. Charlson has changed his business name, but he cannot change HIS name. It appears his marketing scams continue: ripoffreport.com/r/R-Regnum-Technologies-LLC/Phoenix-Arizona/R-Regnum-Technologies-LLC-R-Regnum-Global-Management-Group-LLC-Gary-S-Charlson-IMPERI-1243075
Hopefully nobody else will get scammed through the various channels and names he markets himself under.
I think the "real" LIAR and MANIPULATOR here needs to take a closer look in the mirror at himself.
Robert234
Mesa,Arizona,
JUST THE FACTS IN DEALING WITH IMPERIUM GLOBAL LLC
#4Author of original report
Thu, January 22, 2015
Interesting….the owner of this company is now apparently Gary S. Charlson when apparently his wife, Pamela Reaves is the owner……..wow! This one apparently takes the cake, OK, so let’s go back to the beginning. Apparently, we are NOT the only people that Gary S. Charlson has taken for a ride. So let’s bullet point back to 11/11/14 and see if Mr. Charlson disputes what “HE” said from this initial meeting:
Marketing Rep - Imperium Global
Date:
Wednesday, November 19, 2014 4:52 PM
To:
NON-DISCLOSEm>
Subject:
*********Just A Quick Note!******
From:
Marketing Rep - Imperium Global
Date:
Thursday, December 11, 2014 12:06 PM
To:
'Robert ' < >
Subject:
RE: Hello
Size:
8 KB
Hi Robert,
I will check, waiting for some approvals.
Hang tight almost there.
Pamela
From:
Marketing Rep - Imperium Global
Date:
Wednesday, December 3, 2014 10:16 AM
To:
Subject:
RE: *RESPONSE REQURIED** TRAFFIC ***
Size:
53 KB
Working on it! No Worries.
Pamela
From: [mailto:]
Sent: Wednesday, December 3, 2014 9:40 AM
To: Marketing Rep - Imperium Global
Subject: Re: *RESPONSE REQURIED** TRAFFIC ***
Hi Pamela,
I know you are extremely busy, just wondering how close to launching our landing page?
Thanks.
From:
Marketing Rep - Imperium Global <maing@.com>
Date:
Wednesday, November 19, 2014 4:52 PM
To:
NON-DISCLOSED RECIPIENTS
Subject:
*********Just A Quick Note!******
Size:
15 KB
Hello,
This is Pamela.
I am putting together your Landing Page and Auto-responder emails.
I would like to ask you for some patience please.
I have quite a few accounts that I am working on and I have to keep things on a schedule.
It usually takes 2 to 4 weeks for all of this to come together – once I have received ALL of the
requested items. Then the technology has a testing period.
If any changes are made then I have to start at square one with the technology aspect.
We need to make sure all links and things are working.
Then we need approvals and a few other technology steps. So it’s a process.
– it can take some time - I have quite a lot of different accounts I am working on.
Please note I have not forgotten you and that I am working for you very diligently.
From: Robert 34$%$#]
Sent: Wednesday, December 17, 2014 2:20 PM
To: Marketing Rep – Imperium Global
Subject: RE: Hello
Importance: High
Pamela,
Per our conversation, I sent Gary a message and left him a voicemail. I would like to see the link you’re referring to regarding our site. I would like to be able to see what it is that has been done this far on our behalf.
Thanks.
Robert
Gary
Phoenix,Arizona,
Liars and Manipulators
#4REBUTTAL Owner of company
Thu, January 22, 2015
In my 30 years in business Ive come across some very interesting people. This one takes the cake. I have heard it said that liars abound and have thier own motives of thinking by making up something or embellishing it they are going to look good to others. On the contrary I like to believe there are some smart people left among us.
My comments on this complaint are as follows. Look carefully at how he writes the content. If you notice a couple things. He admitts to orderinng the online platform from my company, he admitts to discussing a payment plan with me, he indicates we were difficult to reach, Hmmm interstings when to complete this order communication ongoing is required (Tech and graphic and video discussions) Then to top it all he says we did not deliver the product. Question? If you sign a final acceptance proof of the platform would that not be acceptasnce and delivery of the product in good order. We have a signed proof and final acceptance document.
So, It became clear to me when he refused to make his payment in the first 30 days and telling me he might be able to make payment end of January ( 11 weeks between his order date and first payment ,i dont think so) The signed agreement we have clearly says payment in 30 days and paid in full in 60 or sooner. Now after we have done all to work with this guy he obviously wants us to stop contacting him because he owes us $2000.00 for completed work. Now that he has the completd content in hand he just doesnt want to pay us. This guys eratic behavior is scary, his threats have become real. Now we are letting the courts review this. I tried to be flexable offer a revised payment plan to help them out, offered mediation through thier attorney, never received a call from thier attorney. Now his plan is to contact my friends, customers and social media for what to show what a great person he is. (He is a crook) What is this all about. Liars and manipulators, watch out for them. Some people just want to try and get over on you.