Print the value of index0
  • Report:  #807156

Complaint Review: imprint.com

imprint.com 24hourwristbands.com They are scam artist. I was charged more then what I purchased. They hide there fee's in the terms and agreement  Stafford , Texas

  • Reported By:
    peaceandlove — phila Pennsylvania United States of America
  • Submitted:
    Fri, December 09, 2011
  • Updated:
    Thu, October 05, 2017

I ordered some products from IMPRINTS.COM and or 24HOURWRISTBANDS.COM. Once I choose my products from IMPRINTS.COM and or 24HOURWRISTBANDS.COM a highlighted area said I was eligible for 100 FREE more Wristbands to click the box. After I was done finishing my order with IMPRINTS.COM and or 24HOURWRISTBANDS.COM I was sent to a page to fill in my information and to place my order. Before I put my credit card info in I look at my total then I put in my card info and hit make purchase.

I was sent a receipt with my order to my email. I open my email and it was $20.00 more. I called to make a complaint the gentleman put a ticket in. I received a email a few hours later saying that they tried to call me which was a lie because i had no miss calls and i was waiting for someone to call me back. I called them back twice. After being on hold for 45 min i was disconnected. Then I called back again was on hold for 40 min and disconnected again.

Now today i finally got a hold of them they were beating around the bush with all kinds of excuses with the hidden fees telling me they where in the terms and conditions which to me is BS because is should of been in my total. There was a "$10.00" processing fee for the FREE wrist bands. Then the 100 bands that I am getting extra are not FREE they cost $10.00 which was not in my total. You can go to the website and place a order and it will not show anywhere in your total at all. This to me is hidden fees. I will never do business with them again. They are a huge headache. I wold not use IMPRINTS.COM and or 24HOURWRISTBANDS.COM ever! 

Respond to this Report!