Improve Credit, LLC Wanda Strickfaden took our money and did not produce the results that she ensured us that she could do. Charlotte, North Carolina
We went to Wanda, President of Improve Credit, LLC in Charlotte, NC with a credit reporting issue. We asked her if she could fix the problem. She looked my wife and I in the face and told us that what a bank was doing to us was illegal and she would fix the problem. She took our money during the height of the recession, money that we could not waste to afford. She called them twice and sent a letter or two which produced nothing. She then told us that she had did all that she could do and "Best Regards." She did nothing but changed a few address and contact information discrepencies. My wife's credit score actually went down during all of this. We complained to her, but to no avail. We could have done this ourselves and saved about thousand dollars. We are disgusted by this behavior. Please, do not do business with this company or Wanda.
2 Updates & Rebuttals
Thomas
United States of AmericaCustomer Resolution Department
#3REBUTTAL Owner of company
Mon, October 22, 2012
Having attempted multiple times to contact this person. We have found that due to the overwhelming success of our company. Our competition has decided to fabricate stories or in this case a story to create a cloud of doubt around our brand name. Nothing in this story has been truthful and is very misleading. Our company core values have been encouraged by the hundreds of testimonies that we receive thanking us for helping them when they didn't seem to have any options.
We do not prey upon victims of the recession but have actually been a leading helper in producing credit scores that help the real estate market recover in a more timely manner. Having said all this we are continuing to become the overwhelming choice among the population for tough answers to a very complex credit scoring system that continues to adapt to current market challenges. If you or anyone has any questions please call the Customer Resolution Department at 704-290-8807.
Eve Santiago
Allentown,Pennsylvania,
United States of America
IMPROVE CREDIT, LLC IS THE BEST COMPANY OUT THERE FOR CREDIT ASSISTANCE!
#3General Comment
Sat, January 07, 2012
I can only say how wonderful they were to me and my family. They have helped hundreds of people with their credit and have helped many become debt free. This complaint is completely false and fabricated. Check it out for yourselves and you will see on the web more praises then you will see complaints. Sorry, but whoever put this complaint online is a liar! Good luck with that.
We want to thank Wanda with Improve Credit, LLC for her hard work, and customer service. We really are grateful for your hard work!
Sincerely,
Eve Santiago