IMusicSearch.com MyMusicInc ripoff fraudulent deceptive practices complaint steal money crooks Whitby Ontario
I bought a lifetime membership to iMusicSearch.com, aka MyMusicInc. for $34.95. When I found out that most of the music was illegal, I emailed them for a refund.
On this company's home page AND faq page, it states there is a 100% satisfaction guarantee, and that I could cancel my membership within 30 days for a full refund. I cancelled within a week, and the only thing they sent me was a generic automated email.
I have tried to contact them 3 more times since then, to no avail. I have also contacted the Better Business Bureau, who had to close the account because of a lack of response by iMusicSearch. I reported them to the FTC and to the Internet Crime Complaint Center (IC3), and still nothing has been done.
I know I'm not the only one who's been ripped off by these people, so why hasn't anyone done anything about it?
Jennifer
Marion, Illinois
U.S.A.
1 Updates & Rebuttals
Jennifer
Marion,Illinois,
U.S.A.
iMusicSearch response to complaint
#2Author of original report
Tue, April 04, 2006
After posting this report, I sent an email to all four iMusicSearch and MyMusicInc. email contacts that included a link to my rip-off report. Shortly after, I got a response that included a link to their refund page. I submitted my request, but I'm waiting to see if it takes another 3 months to actually get the money back into my account.
If you are having trouble these companies, the link to the refund page is:
www.musicinc.cc/eng/refund_request.php?co=mmi
Or go directly to iPay and let them know of the situation.