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  • Report:  #1332082

Complaint Review: incomm

incomm Got a $300 reward card I used it 4 times had a balance left of $180 I put the card away for emergencies. I went to check the balance 7 months later and found the card number had been used out in California and my balance was $3. fortson Georgia

  • Reported By:
    monika — New York USA
  • Submitted:
    Fri, October 07, 2016
  • Updated:
    Fri, October 07, 2016

I had a $300 rewards card,  I wsed it 4 times and put it away.   6 months later I went to check the balance only to find the card had been used out in California  and my balance was $3 instead of $187.  I contacted Incomm they said they would look into it two weeks later I got a letter saying my card present and swiped for the purchases made.

I went online to see what purchases were made and the last purchase that was made was the same day I was talking to an Incomm employee and faxing them paperwork all from NY yet the purchase was being made in California.  I called back and asked to have them look into this further and was told it was easy for me to say I was in NY while making purchases in California.  

I guess it's just as easy for them to said the card was swiped  and present while still in wallet in NY.

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