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  • Report:  #163713

Complaint Review: Incredimail

Incredimail ripoff, no way to cancel membership Internet

  • Reported By:
    Paducah Kentucky
  • Submitted:
    Tue, November 08, 2005
  • Updated:
    Wed, November 09, 2005

Someone please help! Incredimail sure doesn't. I signed up for premium service last October. Now I am trying to cancel. Of course they already debited my bank acct the $29.95. The terms of use gives a email addy of but when I send email there to cancel I get an error.

I have tried contacting them through different links on their website and no one is getting back to me. I want my $29.95 back, I uninstalled the product, and I sure as heck don't want to be charged again next October.

Please advise, surely someone out there knows what to do!!!

Dawn
Paducah, Kentucky
U.S.A.

1 Updates & Rebuttals


Dawn

Paducah,
Kentucky,
U.S.A.

Incredimail refunded my money

#2Author of original report

Wed, November 09, 2005

Incredimail finally responded satisfactorily to my email, my money has been refunded. My faith is restored. However, I do think they need to send out reminders to people when the first year is almost up so that they can choose to renew or not.

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