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  • Report:  #579690

Complaint Review: indigo Bankcard serices/ MetaBank

indigo Bankcard serices/ MetaBank indigo mastercard cancel my credit card i was never late on a payment and never went over been with them for 4 years /They pulled out $800 out of my bank account so they can get there payment in full Columbus, Georgia

  • Reported By:
    dreamstar — Tomball Texas United States of America
  • Submitted:
    Thu, March 11, 2010
  • Updated:
    Mon, May 03, 2010

indigo master card cancel my credit card i was never late on a payment and never went over been with them for 4 years /They pulled out $800 out of my bank account so they can get there payment in full and i never told them too then they closed my credit card. and i already payed them for that month. So there was no reason to still from me!!!
They are a joke never get a account with them because then you will be screwed to!!!! They are with MetaBank so stay away unless you went them to still from you!!!! I tried to call them and talk they where rued and didn't went to talk to me they said i paid it and that it and then the supervisor wasn't there any more if i don't get my $800 back that they pulled out with out me giving them the right i have no other thing but to take them to court and i will.   

1 Updates & Rebuttals


balanced

wrightsville beach,
North Carolina,
United States of America

Me too...

#2Consumer Comment

Mon, May 03, 2010

Same thing happened to me (although I approved the payment on the account). I paid my balance almost to zero and then received a letter dated the following day stating that my account was closed due to information found on my Equifax credit report.
This card seems shaky at best anyhow. It started as Rewards660 which closed or shut down operations unexpectedly for a few months... After 2 months in limbo, cardholders are told that they were bought out by MetaBank/Indigo? All seemed odd... No initial notices were sent to cardholders. Rewards 660 cards did not work and payments could not be made for about 60 days before Indigo officially took over and sent out new cards. What kind of financial institution operates that way? Now I can only assume that they have too many open accounts (especially in this economy and considering the high credit risk of the average cardholder) and are attempting to lower the amount of working capital needed to operate. Of course if they close accts of the risky cardholders (who likely have their cards maxed out), those people will just walk away and won't pay another dime... so they close the accounts with low or zero balances.
Anyhow, just my opinion. In the letter i received I was told to contact Equifax because they closed my account based on info in my credit report. I did and guess what? They didn't even check my Equifax report and my score is above 600 with no negative marks in at least the past 12 months. Why would they open accounts for anyone, regardless of their FICO score (I believe mine was around 475 when I was approved) and then close the accounts of those with fair-good credit scores?

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