industrial state supply farm supply credit card fraud. used my card without my permission. made up invoice for goods I never wanted. billed 479.70 to my account. babylon , New York
industrial state supply got my credit card from farm supply which now only has an answering service. they used the # and created an invoice for goods I never asked for nor wanted. they billed my card for $479.70. Told me I was a new account so I had to have placed the order...or...how could they have my cc#. Told them I never received anything. They said no refund. will send you catalog order stuff for $479.70 that would be the only way they could handle it.
I'm writing a complete report for my cc company and asking them to withdraw from service to industrial state supply, so in the future their customers won't be exposed to these people. I'm also inquiring how to reach the major cc companies with my story and asking them to withdraw support. They (farm supply)reached me over the phone and needed a credit card to process the sale. Their info was picked up by industrial state supply and illegally used. If they couldn't have used the credit card I had, they couldn't have taken my money. Their products can be found through honest businesses.
1 Updates & Rebuttals
carol
berkeley springs, wv,West Virginia,
USA
industrial state supply berkeley springs wv
#2Author of original report
Thu, June 02, 2011
industrial state suply has called my twice this week (June 1 and June 2).
They have pulled records back to 2009 and in our conversation I do remember ordering 2 gallons of Durocoat then for approx. $200. In 2010 they discussed a shipment of 7 gallons to me of which 2 gallons were free to encourage the sale. The $479.70 was for the order made in 2010. Their telephone receptionist mislead me saying it was impossible to find old records and settle my dispute. I was told order more supplies or forget it. Actually by refusing to check old records I could have ordered additonal stuff and the loss would have been on the company's side.
Additional remarks. Their salesmen don't take no for an answer. You'll be dealing with some of the best in the field. I have not used the Durocoat sent me. The reports were glowing. 15 year guarantee, won't yellow, won't crack. I was sold white gallons to seal a moist basement. I was told by them recently that the Durocoat only seals out moistuire on the surface of wood, concrete, etc. but would not hold back moisture from coming through cinder block. When I ordered white Durocoat the salesman told me that one of his biggest accounts was 100 gallons of Durocoat a month by a contractor who restored damp and wet basements.
I have no personal experience as to whether Durocoat will meet the superior qualities I am hoping to enjoy. I look forward to using it this summer.