Industrial State Supply They sent items I did not order, and they would not take them back. I had to look in their catalog to exchange the items only. Babylon, New York
I placed an order for DuraCoat paint several years ago through PYS in Lindenhurst, NY. At a later date I wanted more product and could not get through on the 800-790-2570 of PYS. I made a copy of the warranty and mailed it to the PO Box of PYS. Shortly thereafter I was contacted by John Boyd of Industrial State Supply as PYS was no longer in business. I placed and order on 9/2/11 for 3 gallons of DuraCoat paint and paid $219.85 with my Master Card. In Feb of 2012 I was contacted by Industrial State Supply and purchased more product in the amount of $343.05. I was told I would receive a reward. With invoice came a rewards letter. Last week I received a call from them asking for my security code. I received 3 boxes from them, and I didn't open them and they are still sitting in the entry area of my home. My credit care company tells me that there is now a charge for $1,263.72. I have cancelled my credit and they are issuing my a new card. I have filed a formal complaint with the Better Business Bureau, and I have also filed a complaint with the Attorney General in New York.