Infinite Corporation goes by several names - Infinite, Infinite Software, Infinite Corporation, and Infinite Technology Group. It seems we now understand why - this is to throw off and confuse clients and employees.
I started with Infinite at the end of 2008, when they were in a major hiring mode. They acquired two existing companies, Altos Technology and Roundstone Systems, and explained they were attempting to be the next #1 HP Reseller. Partners included Hewlett Packard (HP), Oracle, and Red Hat. Distribution partners were Ingram, Tech Data, and Arrow.
Trouble was noted when customer's orders started getting delayed. A typical turnaround was 1-2 business days, but around Autumn of 2009 - some customers didn't receive their orders for weeks, or sometimes over a month. The distributors were putting Infinite on credit hold because their bills weren't being paid. The estimate was that they owed over a million dollars to one of the partners. Ultimately, the sales people were directed to ask customers to prepay or send payment directly to the distributors - and we would then have no control over whether or not the customer actually received their order (but Infinite would have their money).
We lost many clients - including large, long-standing relationships that were previously held by Altos and Roundstone.
As for employees, we were not only caught in the middle of client satisfaction issues, but taxes and insurance benefits were erroneously withheld and no action was being taken to resolve it. I experienced an unexpected and unresolved withholding of almost $2000 in California taxes (I was never subject to owing taxes to CA), plus another $3000 in health insurance. They never refunded my money and didn't stop the withholding for a month after I requested the correction.
Some employees had funds withheld for their 401K plans for multiple months, but the money never actually made it to their retirement account.
Other employees were directed to pay for customer activities and events with their personal credit cards, and then had to wait for reimbursement for months - if they were even paid at all.
Eventually, employees started being let go and were not able to claim unemployment. The unemployment offices informed them that no unemployment withholdings had been received for them. No records were found that shows these employees have ever worked for Infinite.
Income taxes that were withheld from our checks were not paid to the government. No employees received W2s for 2009.
In addition, none of the former employees are able to benefit from COBRA because Infinite claims to have filed bankruptcy and gone out of business.
In December of 2009, all of the employees were indirectly "fired" when no one received a paycheck on 12/15/09.
Currently (August 2010), the Infinite Corporation (www.infinitecorporation.com) and Infinite Software (www.infinitesoftware.com) websites are still active - including false location information. They are claiming to have worldwide presence across multiple US cities. In fact, most (if not all) of these locations are cities where former employees had home offices. This is certainly false advertisement aimed at making prospective customers think they have offices and employees, which they do not.