Complaint Review: Infinite Technology Group

Infinite Corporation goes by several names - Infinite, Infinite Software, Infinite Corporation, and Infinite Technology Group.  It seems we now understand why - this is to throw off and confuse clients and employees.

I started with Infinite at the end of 2008, when they were in a major hiring mode.  They acquired two existing companies, Altos Technology and Roundstone Systems, and explained they were attempting to be the next #1 HP Reseller.  Partners included Hewlett Packard (HP), Oracle, and Red Hat.  Distribution partners were Ingram, Tech Data, and Arrow.

Trouble was noted when customer's orders started getting delayed.  A typical turnaround was 1-2 business days, but around Autumn of 2009 - some customers didn't receive their orders for weeks, or sometimes over a month.  The distributors were putting Infinite on credit hold because their bills weren't being paid. 

As for employees, we were not only caught in the middle of client satisfaction issues, but taxes and insurance benefits were erroneously withheld and no action was being taken to resolve it.  I experienced an unexpected and unresolved withholding of almost $2000 in California taxes (I was never subject to owing taxes to CA), plus another $3000 in health insurance. 

Some employees had funds withheld for their 401K accounts for multiple months, but the money never actually made it to their retirement account. 

Eventually, employees started being let go and were not able to claim unemployment.  The unemployment offices informed them that no unemployment withholdings had been received for them.  No records were found that shows these employees ever having worked for Infinite. 

Income taxes that were withheld from our checks were not paid to the government.  No employees received W2s for 2009.

In December of 2009, all of the employees were indirectly "fired" when no one received a paycheck on 12/15/09.