Infinity Insurance Bernard Wright Dropped the claIm saying still investigating Cerritos Nationwide
My truck was hit by a vehicle insured by Infinity Insurance. It was parked in front of my house and the impact knocked it up over the curb and on the grass next to the sidewalk. The striking vehicle also hit two other cars. This is in a residential area and the car left over 30' of skid marks clearly indicating speeding.
I was given Bernard Wright as my claims adjuster and he answered my first call in a few rings. He gave me a claims number and that is the extent of my communication with him. I've called him, his main company, his manager, Miko Lars and nobody returns calls. I was sent a letter basically saying they are investigating it and for me to fix my own car.
This is totally unacceptable as it's been 3 weeks and no call back or any other communication. I have uninsured insurance on my truck but they will not fix my truck unless Infinity refuses the claim. I'm stuck with nothing to drive and they do not answer any calls. When I call the main number they say, Bernard is handling it call him. What a POS company!!