Infinity Insurance Company Infinity Auto Insurance This abuse to the consumer has to be stopped Birminghan, Alabama
This is the worst experience I ever had with an auto insurance. These guys are crooks and will make you pay half of your vehicle repair cost. They will chop your claim to their convenience an their only objective is to make you feel they are doing you a big favor and that you just have to get resigned to their will.
I've been dealing with an a**...le named Frank Griffin who will never let me speak a complete phrase on the phone when I called to observe the way my claim was being handled. This incompetent adjuster chopped down part of my claim saying there were two separate claims when reality is ther is only one event and one claim. They are not answering the phone anymore, just because they want to make you feel you have no other choice but to accept their wrongful decisions I am filing a claim with the Better Business Bureau and the California State Insurance Department.
I wouldn't recommend this company to my worst enemy.
1 Updates & Rebuttals
medic
carson,California,
infinity insurance frank griffin
#2General Comment
Thu, October 30, 2014
I am a former infinity customer who had to deal with this frank griffin a**wipe as well. By far the worst insurance company I have ever dealt with. This guy trys so hard to lose his accent to make himself sound like hes an infinity ceo or something instead of caring for the customers needs first. Called him numerous times with no answer then I called his manager and guess what?? No answer! So I decide to email this clown and again no response for weeks! They lost a valuable customer since I had 3 cars and never made a late payment ever! I hope infinity sees all these bad reviews for that clown and make changes as they will lose more customers!
I definitely dont recommend this insurance company to anyone!!!!