Infusionsoft They talk CRM yet treat thier own customers like sheep to be sheared. Gilbert Arizona
Stay Away! All Their promises are nothing but hot air! I've gotten nothing but the run around from them since I first signed up with the over 2 full weeks ago. Not 1 of any of their supposed "Bonuses" did I receive; even though I have repeatedly requested them to several of the con artists that work there
Beware of the "secret committee" that hides behind the curtain. The peons that answer the phone cannot give anyone a direct answer - if they ever decide to answer their phones,
And they say that they will help YOU connect with customers??
I have not even got an email from them in over 9 days.
Their customer service sucks.
STAY AWAY from this bunch of internet cons!!
I cannot believe that Dan Kennedy would let them drag his name through the dirt with their lousy service. Empty promises of some sort of mythical Dan Kennedy sales letters - just hype and more lies.
Wgregory
Shelbyvillle, Michigan
U.S.A.
1 Updates & Rebuttals
Wgregory
Shelbyvillle,Michigan,
U.S.A.
Infusionsoft Lives Up To Their Promises
#2Consumer Comment
Sun, February 15, 2009
I did not post here to unfairly roast any company or individual. Infusionsoft.com did have some customer service issues with us just after Christmas of '08 thru early Jan. 09. I applaud Ripoff Report for providing the forum for me to blow off some steam and to give me some leverage to resolve my issues.
We had some customers service problems but they have all been fully resolved. I believe that since every company has humans working for them, humans will make human mistakes. One way to measure a company is how they respond to customer relations difficulties. For this I must say that Infusionsoft.com eventually responded to all of my concerns.
I received a full refund plus the bonuses that I was promised when I agreed to try their service. There seemed to be some kind of disconnect between what the sales team was promising and what the support team was aware of. I must say that difficulties aside, at the end of the day, Infusionsoft is a reputable company they care about their customers, and they do go that extra mile to do what's right.