Inherent Beauty Misrepresented their FREE Offer and then charged me $89 and 30-days later another $89 Santa Ana, CA CA
Inherent Beauty had an advertisment on the net for FREE TRIAL Offer. Pay only shipping and handling. I filled in the requested information and activated Send Email Order. 4-days later I received 1.5 oz of Revitalizing Serum along with a free trial of YS Cream, which I did not order.
There was No invoice enclosed, no thank you enclosed, no notice of charges, no return policies and no written agreements.
30-days later my credit card was charge $89.85 noting BAU*Graciouseyecre. When I discovered this erroneous charge I call the number 888-273-5959 and the csr wanted my SS# in order to file for refund. Of course I did not give out that info. The next day my bank called to tell me there was another charge for $89.50.
I called Inherent Beauty's other number 888-239-5985 and asked for a manager "to stop the charges and give me a refund." The obnoxious person said that I should have read the small print of terms and agreements that were on a different web page. He stated no refunds, no returns and they would be charging me for a third shipment which I did not order and they would be charging me another (3rd) $89.
I called my credit card company and cancelled my card and asked the card company to challenge all charges and stop all payments.
I feel this was a bait and switch and fruadulant marketing scam.
DO NOT FALL FOR these sleazy business tactics. This company should be shut down by the California Consumer Agency.