Inmar Rebate Center Sam Adams $5 Rebate Denied Incorrectly Del Rio Texas
Just before the Holidays I was swayed to purchase a 12-pack of Sam Adams Winter Lager over another brand due to the in-store rebate display offering $5 rebate on the beer. I could have chosen another brand, but decided to go through the meticulous process of submitting a rebate claim. I just received an email from INMAR REBATE CENTER plainly stating that the claim was rejected because the beer didn't meet the qualified price. No other details available in the email or through their website portal. I can attest that this is 100% unequivacably false. I met every stipulation including submitting proof of purchase, itemized receipt, cost of the beer, etc. This is very sad and I will not trust any rebate offers from this company ever again.
I will also write to Samuel Adams Brewing to express my displeasure with this process. I hope they revoke their business from INMAR REBATE CENTER as they appear to be ripoff artists.
2 Updates & Rebuttals
Inmar
Winston Salem,North Carolina,
USA
Update
#3UPDATE Employee
Thu, January 26, 2017
The consumer has called our office as requested and payment was issued.
Inmar
Winston Salem,North Carolina,
USA
Need Additional Information
#3UPDATE Employee
Wed, January 18, 2017
Dear Consumer,
Inmar would like to investigate this complaint however we do require additional information from you. Please call our office at 1-877-322-8355 M-F 8:00 am to 6 pm eastern standard time with the following information:
Your complete Name and address
Submission number if you received a postcard and /or email notification deeming you invalid
Reference this complaint number Rip Off Report # 1350324
If you prefer to email this information please send to InmarRebateCenter@inmar.com attn: Jennifer -Supervisor.
If emailing please make sure to email the same required information listed above.
Thank you,
Jennifer
Consumer Relations Program Manager