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  • Report:  #1226066

Complaint Review: Inmar Rebates

Inmar Rebates $3 Rebate on Fresh Pork product, through CK Mondavi "Invalid" Del Rio Texas

  • Reported By:
    Paul — Falls Church Virginia USA
  • Submitted:
    Thu, April 30, 2015
  • Updated:
    Wed, May 13, 2015

CK Mondavi/Inmar offered a rebate of up to $3 for a pork purchase (offer CKM015203).  The coupon and original receipt were submitted within the dates on the rebate form, per the terms and conditions (I have done hundreds of rebates, I do not mess the basic things up).  Today I got a postcard saying "All Required Purchases Not Identified on Reg Recpt" with resubmission information, for my rebate #215104105047140.  Since I sent the original receipt, which had a line marked "PORK," that was circled, it seems kind of like Inmar rejected it on purpose, in the hopes that consumers will not follow up.  I find it hard to believe any decent rebate processor would not be able to read an original receipt, even if the purchased product was not circled.

Either way, what was supposed to be a good deal on some pork at a decent price I've long-since consumed winds up being a waste of a stamp, and my time.  How am I supposed to resubmit an original receipt if i already sent it in the first time?!

1 Updates & Rebuttals


Inmar

Winston Salem,
North Carolina,
USA

Payment issued

#2UPDATE Employee

Wed, May 13, 2015

 Dear Consumer,

After reviewing your submission it appears that you highlighted the item on your receipt. When items are highlighted, it can be difficult for our scanners to verify the purchase.  I have requested the payment for $3.00 under submission 115133101334703.  Please allow 3-4 weeks for payment delivery.  If you have any questions or would like to check the status of the payment you may contact our office at 1-877-819-4280 M-F 8:30 am to 4:30 pm eastern standard time.

Thank you,

Jennifer

Sr. Consumer Relations Supervisor

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