Complaint Review: Inmar rebates

Sent the required slip and materials for a Waterpik Rebate 11-17-2107 for 15$ to Del Rio Texas, and luckily kept a copy of my reciept and SKU number.

Checked on status in Jan. 2018 on their site which claimed my rebate was denied due to a missing UPC symbol which is false. Contacted the company on 1-21-2018 and spoke to Evelyn who magiacally found that my submission was correct, and told me my check would be sent out with the report number 118022131842626.

Upon calling on 2-2-2108 I was told that now my check would be sent out on Feb. 6. Why wasn't it  sent on 1-21-18? Why wasn't it sent back in November 2017?Doing a little research it seems to be this company's method of operation, hoping you forget to inquire about your rebate. I have contacted Waterpik company and plan on calling the North Carolina Attorney general consumer protection division.