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  • Report:  #436702

Complaint Review: Innovative Accounts Management/Accounts Management Inc.

Innovative Accounts Management/Accounts Management Inc. are lying thieves Brentwood Tennessee

  • Reported By:
    Euless Texas
  • Submitted:
    Mon, March 23, 2009
  • Updated:
    Sat, January 09, 2010
  • Innovative Accounts Management/Accounts Management Inc.
    500 Wilson Peak Cr. #100
    Brentwood, Tennessee
    U.S.A.
  • Phone:
    800-392-6835
  • Category:

We are a small and well repected orthopedic clinic in Texas and used this company for our past due accounts collections. Should have known better, it sounded too good to be true. They claimed no fees, no contract, no obligation...on a contingency basis. Over the past several months we placed 39 accounts totaling apprx. $6000. Of that, they supposedly collected $1458, or so they say. We have not seen a penny of this. After speaking with CHUCK DUNN since October 2008 regarding this situation we still have not received a check from them. Mr. DUNN always had an excuse ready as to why we haven't gotten payment yet. ...check was just issued....check didn't generate...check was sent with the wrong address....some sort of computer glich and check was not generated....Check was issued last night and he will call me with the tracking # because he is going to overnight it. This went on and on since October 2008, hereit is March 2009 and we still haven't received a check from them.

On March 18, 2009 I faxed to IAM/AMI a letter telling them we are turning this matter to our lawyer, but that we are going to file a report with the BBB and the TN Atty. Generals office (which we did) 10 minutes after receiving that fax he called me and said the check will be overnighted. I told him I don't believe him anymore, he has already used that lie and it seems he could come up with something better. As of this day, we still haven't recieved a check from CHUCK DUNN, ACCOUNTS MANAGEMENT INC. OR INNOVATIVE ACCOUNTS MANAGEMENT. We may even consider filing criminal charges for "stealing". In my eyes not paying us is just like stealing.

M.c.
Euless, Texas
U.S.A.

2 Updates & Rebuttals


Robert Hall

United States of America

I am a former employee of Innovative Accounts Management

#3UPDATE EX-employee responds

Sat, January 09, 2010

I am a former collections manager of Innovative Accounts Management (AKA: IAM Collections).

I was a long-time employee (4+ years) who gave my notice of resignation when these "incidents" became the daily norm.

If anyone would need my assistance in any type of action against the company, don't hesitate to reach out to me.

I witnessed both clients and "debtors" who were victims of the company.

Reports not being sent or being sent without payments (and payments never being received) are normal of the company. It is also normal of the company to use "checks by phone" and any checks which bounce, to be held for several weeks/months in the owners desk drawer, and re-drawn on the account for $1,000-$2,000 more than what the initial check-by-phone was authorized for. (IE: A $275.00 phone check would be printed as a $1,275.00 phone check).

I can provide any information which is needed, along with the name of the detective whom I presented files to (shredded checks, financial reports, etc).


Laurie

Haslet,
Texas,
U.S.A.

Another business ripped off by a collection agency - AGAIN DO NOT TRUST COLLECTIONS

#3Consumer Comment

Mon, March 23, 2009

COLLECTION AGENCIES CANNOT BE TRUSTED.

NOT EVEN IF YOU ARE THE BUSINESS THAT HIRED THEM!

Hope you learned a valuable lesson - its not worth it..

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