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  • Report:  #689748

Complaint Review: Innovative Home Improvement

Innovative Home Improvement They promise everything, deliver nothing Gorham, Maine

  • Reported By:
    Woody — Gorham Maine United States of America
  • Submitted:
    Wed, February 02, 2011
  • Updated:
    Wed, February 02, 2011
  • Innovative Home Improvement
    Pheasant Lane
    Gorham, Maine
    United States of America
  • Phone:
    207-839-7777
  • Category:

These guys put a new metal roof on my home. They did what looked like an okay job, but the first big rainstorm we had, the roof leaked. Not a little, it leaked a lot. I called repeatedly, left messages, no response. I got increasingly angry in my messages. Finally got a call back. They said they'd come look at it.Made appointment, didn't show.

This went on several times. Finally someone showed up. They did a few minor things and said that would take care of it. Next big rainstorm, same thing. The whole experience repeated several times over the next 2 years. Finally, it seemed they fixed the problem. Had a couple of storms with no apparent leakage. Then, it happened again, and it had leaked so much into the kitchen wall that a cabinet fell off the wall. They have not responded to repeated phone calls since then.

 

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