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  • Report:  #1213494

Complaint Review: Innovative Merchant Solutions Intuit

Innovative Merchant Solutions Intuit 12 Innovative Merchant SolutionsIntuitConsolidated Recovery GR Did not stop service when contacted and added a cancellation charge saying I was never allowed to stop service without a cancellation charge. Now this collection agency harasses me and adds charges for their services as the amount grows. Escondido California

  • Reported By:
    Vstar — Port Clinton Ohio USA
  • Submitted:
    Thu, March 05, 2015
  • Updated:
    Thu, March 05, 2015

I owned a small business and was preyed upon by the great salesman who was going to save me money which they did for several years. February 1, 2012 my business was closed due to circumstances beyond my control. I contacted Innovative Merchant Solutions and explained the situation and told them to stop service immediately. They continued to charge my account until I closed the bank account. They then turned me in to collections as of July2,2012.

When I attempted to contact them to correct this, I was told that the individuals who sold this service were not allowed to tell me that I could not cancel with out fees as there policy was to charge a cancellation fee upon cancellation regardless of the length of service. I am now getting contacted by Consolidated Recovery Group and being told that the $360 balance is now $571 after interest and their fees and will continue to go up. I was going to pay $400 just to get this off of my report but this is just rediculous. Now I search the internet and find I am just one of many. What do we do to stop this.

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