Inphonic - Continental Promotions Group Will not pay the rebates ripoff Washington District of Columbia
I bought 3 phones from them almost a year ago. I submitted all the stuff as required six months later. I checked the rebate status with Continental a few days later and they received it all.
Several weeks ago I e-mailed them for an update. They said the applications for rebates were in order and it would take 10 to 12 weeks to process.
It has now been almost 5 months since I submitted. I complained to their "customer service" people about a month ago. A "supervisor" told me the rebates were being processed but that there was no one on earth who could tell me when they would be paid. I then contacted the Arizona Attorney General about a month ago. They very quickly responded that Continental was no longer processing the rebates and since I don't live in Arizona that they don't have jurisdiction. They gave me Inphonic's address.
I checked the rebate status today and saw the message stating that another "service provider" is now processing the rebates and that I would get a post card or letter.
These people owe me $510 and I have no idea if or when it will ever be paid.
R
The Woodlands, Texas
U.S.A.
2 Updates & Rebuttals
Randolph
The Woodlands,Texas,
U.S.A.
Inphonic paid me in full
#3Author of original report
Thu, August 10, 2006
I just received a check for $510, the entire amount due. I have no idea if this site or my many unanswered requests for infromation had anything to do with it.
Marc
Wayne,New Jersey,
U.S.A.
Some suggestions to get paid
#3Consumer Suggestion
Wed, July 26, 2006
I feel your pain. Try some of these things:
First, remember who the culprit here is - it's inphonic, not Continental Promotion Group. I really believe that they were put between a rock and a hard place, in that they were probably instructed by inphonic to deflect, reject, set up the hoops, provide false info, etc.
1) File a complaint with the D.C. district attorney's office, who has filed suit against inphonic. occ.dc.gov/occ/cwp/view,a,1223,q,633146.asp
2) Contact the following people at inphonic:
Doreen Dennis
ddennis@inphonic.com
"Office of the President" (haha)
Hollie Kapos
hkapos@inphonic.com
Legal Assistant
InPhonic, Inc.
1010 Wisconsin Ave, NW
Suite 600
Washington, DC 20007
(202) 333-0001 (x137)
STEINBERG, DAVID A
4510 JAMESTOWN RD
BETHESDA MD 20816-1858
(301) 320-5260
DSTEINBERG@INPHONIC.COM
CURRAN, BRIAN J
(703) 528-0008
(703) 248-9092
(703) 248-8965
BCURRAN@INPHONIC.COM
WINKLER, LAWRENCE S
11507 SKIPWITH LN
POTOMAC MD 20854-1642
(410) 849-2118
(410) 849-3377
LWINKLER@INPHONIC.COM
WESTRICK, BRIAN T
5920 JOHNSON AVE
BETHESDA MD 20817-3433
(301) 564-1411
BWESTRICK@INPHONIC.COM
DONNELLY, TRIPP
TDONNELLY@INPHONIC.COM
(202) 256-4254
(202) 337-3635
(703) 812-3944
HOAG, JAY C (MAJOR SHAREHOLDER)
(650) 473-1090
(831) 622-0950
(209) 599-9777
KEMP, JACK F (ON BOARD OF DIRECTORS)
13505 PINE RUN LN
FREDERICKSBURG, VA 22407-2050
(540) 786-8504
3) Also file a fraud complaint with the FTC and maybe even mail fraud at www.USPS.gov
FYI, I've received personalized email responses from Doreen and very recently I received a response from Hollie telling me that she would waive the reprocessing that would normally take place as a result of changing processing centers (no longer using continental promotion group) and send me a check immediately that I should see in 7-10 days. We'll see. I wish you luck.