Inphonic - REBATE-ZONE Rebate Ripoff White Bear Lake Minnesota
I too have just had a horrible experience with this so called Rebate Zone. I kept all the information, submitting their requirements each time. Every time, it was returned invalid, sometimes 4 weeks after initially submitted, denied. I just called one of their Customer Service Representatives and of course got the same response that everyone else has received. The postmark was now AFTER the date. I yelled that I had all the paperwork that was sent to me and that I had taped our phone conversations, she actually had the gall to yell that I had just commited a crime. I informed her that I am in New Jersey and am allowed to tape our conversations and advised her to send me a copy of the "postmark" and I would take it up with the Attorney General. This has to stop. The only reason I went this with third company was specfically because they assured I would save money. I have spent more than I received.
We need a class action suit in this matter.
Odette
kearny, New Jersey
U.S.A.
1 Updates & Rebuttals
Inphonichelp
Reston,Virginia,
U.S.A.
Assistance from Inphonic Customer Service
#2UPDATE Employee
Wed, July 20, 2005
Dear Valued Customer,
Our goal is 100% customer satisfaction and therefore we are sorry to hear of your concerns regarding our rebates.
It is our policy to promptly process and send checks to every customer that fulfills the rebate requirements. We activate over 90,000 new wireless subscribers every month, and have proudly paid out millions of dollars in rebates to our customers. Please send an e-mail including your original order number to customerinquiry@inphonic.com, and I will personally investigate your situation.