Inphonic Rude and never answered Ripoff Largo Maryland
I ordered my cell phones and accessories on May 4, 2005. I received the cellphones, but as of today's date, I have not received the accessories. I have called the 1 800 number repeatedly, and to my great aggravation, nobody seems to want to either answer my question as to where my cell phone accessories are or when I am to receive them. It is a system that has caused me to waste time, energy and money for I have been told to call BrightStar, go to other web-sites to look for my accessories. Added to this great aggravation is that the rudeness of the operators has not helped much. I have been told that I have not called everyday, and that according to their records, which are very subjective, I have only called twice. I have written for the accessories, and now I will file a complaint with the Better Business Bureau. CAREFUL WITH INPHONIC!!!
James
New Orleans, Louisiana
U.S.A.
1 Updates & Rebuttals
Inphonichelp
Reston,Virginia,
U.S.A.
Inphonic Help
#2UPDATE Employee
Tue, June 21, 2005
Dear Valued Customer,
Our goal is 100% customer satisfaction and so we are sorry to hear of your concerns regarding our order processing.
As the leading retailer of wireless phones on the Internet, we activate over 90,000 satisfied new wireless subscribers every month. I am eager to investigate and correct any problems which may have occurred with your order. Please send an e-mail including your original order number to customerinquiry@inphonic.com, and I will personally investigate your situation.