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  • Report:  #296104

Complaint Review: Inphonic.wirefly

Inphonic.wirefly Did not pay two $50.00 rebates on two phones since May 2007 - still processing, and also was informed by them on the blackberry phones the web unlimited was $5.99 ea. - was actually $19.99 per month for these features and took 2 months to receive the phones. Inernet Internet

  • Reported By:
    Wantage New Jersey
  • Submitted:
    Tue, January 01, 2008
  • Updated:
    Tue, January 01, 2008

First, the blackberry phones took over two months to arrive. They kept saying they didn't receive the 3 forms of identification they required. I faxed and emailed them over and over to them several times a day.
The phones were then sent to my home address instead of the work address I gave them to send it to - and was left on the front porch in the winter. Afterwards, found they gave me misleading information on the service
charges for the blackberry unlimited charges by the phone company - I was told unlimited blackberry web was $5.99 each month on the phones- they were actually $19.00 each. I was also to get two $50.00 rebates thru
Iphonic/wirefly on the two phones and submitted them after 6 months as required by them and told it took longer than the 4-5 weeks as originally on their rebate forms and after each time I called I was told they received my rebate information from me later and later and then told me the rebates were actually 6 months and the information of 4 to 5 weeks was wrong.

The rebates were received in received May 23 to them and still no rebates.

Minnie
Wantage, New Jersey
U.S.A.

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