Complaint Review: INPHONICS

Six months after purchase, we were told to send in for TWO rebates of $75.00 each. Proper info was sent to them in Jan. "06 receipt was acknowledged in Feb. and that it was being directed for approval which would take 4 to 6 weeks. In May, we were old that both had been approved and the checks were being sent ( even gave the check numbers (3669344/3663056). In July, we asked where were the checks and were told they had sent them to an old address and would reissue, but would take another 4 to 6 weeks.

On Sept. 9, talked with a Mrs. emp, dirrect who said we would get the checks within 3 weeks. Five days later we received a letter from Wireless Rebate Processing, saying our claim was invalid.

We have just filed an investigation report with the Florida Attorney General and will push against this company as long as it takes

James
Boynton Beach, Florida
U.S.A.