InphonicWirefly, Inphonic ripoff dishonest trick fraudulent rebate Washington District of Columbia
The rebate process was too difficult. Although I met the ridiculous qualifications, I was told that they did not receive my rebate form within their time frame. They reported that it took 3 weeks for them to receive my forms via USPS. Then they proceeded to tell me that I should have sent it certified...to their PO BOX??? Escalated internally and got a different date of receipt from that person. They are not even consistent in their lies/deceit.
It is a shame that they have gotten away with ripping off so many people...they got me for $320 and hours of irritation. It is not an honorable company. I reported them to the BBB with no response of course.
David
Suwanee, Georgia
U.S.A.
2 Updates & Rebuttals
David
Suwanee,Georgia,
U.S.A.
Rebate Agreement Finally Kept
#3Author of original report
Thu, March 30, 2006
Weeks after documenting my situation and sending to the BBB, also the day after I posted this information, I received a letter from InPhonic stating that I would be receiving a check for the full rebate amount of $320. It took some time and some prodding, but they eventually followed through. Thank you for making things right.
Doreen
Washington,District of Columbia,
U.S.A.
postmark date error
#3UPDATE Employee
Thu, March 23, 2006
Hello David,
The date requirements apply to the postmark date on your application, not when the forms arrive at our rebate center. If you were told otherwise that would have been a mistake. Please contact me with your order number and I will request your paperwork from our rebate center in Arizona. After I confirm that the postmarked date on the envelopes does indeed fall within the appropriate application time, my office will be able to correct this error and reprocess your rebates.
Thanks in advance for the opportunity to help. Email me at customerinquiry@inphonic.com
Sincerely,
Jennifer B.
Office of the President
InPhonic