Complaint Review: Insight Global

Let me start by saying that I think you're sour due to the fact that you didn't get a job. I -almost- didn't respond to these guys thanks to your report...

Now...I'm in between cars, and I won't be driving until later this week. I'm already employed but I've been looking for something better. I was never met by any "hurry" or anything. I was contacted a week ago by a guy named Carter Scurry. Super nice guy. Very professional. He never rushed me, nor did he pressure me, and he was extremely nice through the entire process. Not only did he pick me up from the train station, he dropped me back off too. These guys are punctual and to the point, and that's what I like. I'm not going to sit around in some office and listen to someone banter about the right guy, and go through some useless screening process when they have my resume, and they're simply the recruiters. I never really went through an interview at the office, but I DID go there to do testing. When I went in, no there was no receptionist, yes, there was two chairs, but there WAS a laptop. With legitimate testing software, at a real company's website on the laptop. I sat down, aced my tests, and during the whole thing, all I could hear coming from the office was loads of people talking about finding people to fill positions. If that's a scam they do a d**n good job of disguising themselves as real recruiters. I mean, sure, it sounds like a sales floor, but that's their business, sales. Not catering to whiny guys that want to be asked about every single aspect of how they eat sleep and breath would not be my focus either. I would have a quota too, if I were in that business.

When I 'killed' the testing process, I was taken back to the train station immediately afterwards. 2 days later I was contacted by Carter again, and he basically told me that they wanted to interview. Not only did they get me an interview, but the morning of the interview, I still hadn't found a car, and I had to reschedule my interview for later that day. Not only did they get it rescheduled, Patrick Donahue, the account manager, came to my door, and picked me up...I didn't go to their office, I went to an office park, at a real company, he walked me inside, waited for me to get done with my interview, and then walked me back out, like frieking teammates. He missed appointments to take me there, and then upon leaving, he took me to a train station closer to my house, which was not near his office, where he was headed. Oops, I forgot money for the train. What does this guy do? He parked in the taxi spot, walked me to the vendor, and got me a marta card with a trip on it.

10 minutes after I got on the train, they called me, and said that I had gotten the job. That I deserve, making twice as much as I was making at my other job. I'm sorry you didn't get a job dude, but that's not their fault. I've worked long and hard to get where I am, and this company recognized my potential, and matched me to my dream job. There's nothing wrong with this company or their procedures. Maybe you just suck at IT. I'm just saying man, they can't make people hire you.

OK, so for the record, I generally see the vast majority of headhunters as sleazeballs.  They will try to convince a prospective employer that the guy they are sending them is the best thing since sliced bread, even if he is as dumb as a rock. On the flip size, they will tell an applicant that they an employer is the best ever, even if it is a slave plantation. They do all this to get their cut when the deal goes through.

What they will NOT do, however, is spend time on a deal that they KNOW will not go through; if you didn't get hired, they don't make any money (unless you had to pay them any, at which point it WOULD be a scam, and a common one at that). 

Now granted, these companies will try to pair you up with an employer if they think there is even a *chance* of the deal going through, but that is why you went to them, no? Would you rather they did not send you on an interview where your chances were, say, 10 percent? 

All that being said, the company should have given you any feedback they had as far as how to improve your chances in the following interviews. But most companies will not tell headhunters the specifics of a bad interview because they don't want them to be able to game the system. Again, the headhunter does NOT care if you are good for the company (or visa versa), they only want the deal to go through, and companies know that. 

The bottom line is, their job is to get you as many interviews as possible, which is pretty much what you want. The more interviews you have, the greater a chance you have of landing a job. And it seems that on that front, they did what  they wee supposed to. 

The nature of recruiting companies is to scout for potential candidates for their clients and to pre-screen them. This includes being brought in so they can see you (for most recruiting companies, it is a part of their company policy).

I worked with Insight Global in the past and my experience was nothing but positive. Their pay and benefits were great! Absolutely Great! When I came across this report I thought "How Ridiculous"!

They did the work to get you on the interviews. Instead of damaging a company's reputation and calling them a scam, you should consider requesting feedback from your interviews. Maybe there are specific areas you need to improve in that would allow you to interview in a way that a client would not refuse.

It is totally not fair that you would damage (or try to damage) a company's reputation based on something that is left in the hands of you and their client(s) (in which they have no control of either). However, you have control of how well you interview.

Consider This:

Did they/ Do they ask you for money so they can get you interviews? No (not ever)

Did they get you interviews that you actually went on? Yes

Then their job is done. The rest was solely up to you, your experience, how well you "sold yourself" to the hiring client on the interview and for the client to say "Yes" or "No".

Shame on you. If I came across a position Insight Global had was recruiting for (and the pay, location, and opportunity was something for me), I would jump at the chance. They also allow you to work "in-house" if your contract ends with a client so your income can continue, which is also a plus.

I also know another who worked for them and was a happy employee. He is no longer an employee because the client that Insight Global placed him with, ended up getting bringing him over as a permanent employee.

As a matter of fact they do waste plenty of people's time.  Recruiters are required to have several "in-house" screenings scheduled each week in order to make sure candidates "have all of their teeth and regularly shower" Im pretty sure is how the office manager put it.  Many times they dont even have a position available for you, but they require you come in for a screening.  In one aspect its good to have it out of the way, but you should see the look of disappointment on people's faces when you say "we dont have a position at this time" or "the manager decided to go a different direction with the position" or some other bogus lie.  Oh well, the recruiter is one in-house appointment closer to their weekly goal.

Insight Global provides a variety of opportunities for every skill set especially for people that are trying to break into the IT industry.  They provide guidance and lead you step by step through the interview process... If you follow their steps... landing the position should by easy.  I worked with a technical recruiter in the Chicagoland area and landed a job offer within 3 weeks.   I highly recommend insight global!!!! 

In reference to other reviews, there are times when a staffing agency has to compete with other staffing agencies in placing candidates... so unfortunately many of the reviews are people who missed an opportunity and this is a common occurrence in many staffing agencies.  Anyways, insight global has very courteous staff who are interested in your benefit in the position as well.  This is an excellent staffing agency and I would recommend this to anyone!!!!!!!!!!!!!!

I've been employed for about 8 months now with Insight Global and my experiences have all been real positive. They've always been quick to answer any questions and have never told me anything that was untrue.

They have always treated me like a professional and have provided me with the right tools to allow me to do my job for their clients. My account manager and her team have taken extra steps to make sure my current placement runs smoothly.

I don't know why you think Insight Global is at fault here. Do you think that they make a living by wasting your time? They obviously saw something in you to allow you the opportunity to represent them to their client. While they're trying to get you a job, they're also trying to find the right person for their client. Does that make sense?  

I have just reviewed your remarks about your experience at Insight Global.  I am sorry you feel the way you do.  The company did send you on several interviews.  We cannot force our clients to hire our candidates.  We can only send them who we think would be a good fit for the job.  The client makes the final decision.  We did choose you over other candidates.

This is how it works with most staffing firms.  If you are upset, I suggest you contact the Sales Manager of the branch you were working with to discuss your situation in more detail.

I find it hard to understand why you fault us for sending you on an interview. Most of our clients are Fortune 500 companies.  Most people would be happy if we set them up for an interview and gave them an opportunity to showcae their skills.  I can promoise you that our clients are not interviewing for the sake of interviewing.  If you didnt get hired, you should dust yourself off and get back out there. 

From reading your review, I dont see where we did anything wrong.  We tried to help you.

Good luck on your search.