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  • Report:  #1365316

Complaint Review: Insight Prepaid Debit card dba California Check Cashing Center

Insight Prepaid Debit card dba California Check Cashing Center California Check Cashing No customer service, business is dead. Antioch California

  • Reported By:
    Carla — Antioch California USA
  • Submitted:
    Sat, April 01, 2017
  • Updated:
    Tue, April 18, 2017
  • Insight Prepaid Debit card dba California Check Cashing Center
    2954 Delta Fair Blvd., #619
    Antioch, California
    USA
  • Phone:
    925-778-6600
  • Category:

I was shopping for a way to make international purchase online and was told that the Insight Card had this capability.  The cardholder agreement clearly stated that the card could be used for "Foreign Currencies".  However upon activating the card and using it, this attribute was negligible.  Not only that, the $9.95 monthly fee was never explained, posted or advertised.  I was under the impression that I was to pay as I go. 

 

So, now I am trying to cancel the card.  I was not able to contact anyone via phone after waiting one hour for someone to pick up the phone.  I went to California Check Cashing and told them to get my money back and cancel the card.  The gave me my money back, but I don't know if they are going to damage my credit, since the card has an overdraft policy.  It has been a nightmare.  This must be the leader of all scams.

 

Sincerely, Carla

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