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  • Report:  #1455763

Complaint Review: INSTACART

INSTACART Stater Bros Sun City, Ca Instacart tried to steal $149.00 from me but I caught them SUN CITY CA

  • Reported By:
    Jennifer — SUN CITY United States
  • Submitted:
    Thu, August 09, 2018
  • Updated:
    Thu, August 09, 2018
  • INSTACART
    28173 Chula Vista Dr
    SUN CITY, CA
    United States
  • Phone:
    9516795572
  • Category:

I had my car worked on by a mobile mechanic, who stole money from me, leaving me without a car.

I guess you could call this dumb luck, but then I had the bad luck of using "Instacart" from my local Stater Bros.  The 1st order was screwed up and I got doubles of many items.  They gave me a credit of $49.00 that I could only use with Instacart, otherwise I would have recognized I was on a downward trend after the car & groceries, but since I could only get my money back from instacart by ordering again, I only ordered what they owed me, of course I still owed a 4 buck 'tip' driver charge.

The next day I checked my bank and instacart had deducted $149.00 !!!! After my car and this I felt quite crazed and when I finally found the phone # for instacart ( they try to hide it) I went off on the woman who answered. She said it was the fee to join the 'express club".  I told her I didn't join any club, except perhaps the losers club!  She apologized and was very nice, except to tell me I would get my money refunded in 5 to 10 days ( while they collect the interest..u-huh...) Again sounding quite unhinged I said hell no...I want my money back now!  She said she was very sorry (in a soothing voice one adopts when dealing with an unhinged sort) but that was not possible.  Having become quite paranoid by this time, I checked my bank account the next day and lo and frickin behold, the money ( that could not be done) was back in my account.

At this point I need to be on a anti anxiety meds, but, it would be my luck to get on medication that has to be recalled!

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