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  • Report:  #1489210

Complaint Review: Instacart

Instacart that by using the email link to Instacart I would get a discount of $10.00 which I did not get. Various VA

  • Reported By:
    Chris — Blacksburg vA United States
  • Submitted:
    Wed, December 18, 2019
  • Updated:
    Wed, December 18, 2019
  • Instacart
    Not known
    Various, VA
    United States
  • Phone:
  • Category:

I had placed an order for myself on 12/12 and the bill was for $35.85 assumed that by using the email link to Instacart I would  get a discount of $10.00 which I did not get. Plus my bank sent me an email with fraud detection on my account and they declined a $45.00 charge from your company 

12/12/2019 INSTACART SAN FRANCISCO,CA $45.00 Declined

I’m had also sent the link to friends as I was told I would get $10.00 for each person who ordered.

My son came to visit and said I probably did something wrong. He followed the link and placed an order to be picked up between 2-3. Here is a copy of his receipt no $10 off. I did not get anything for him placing an order so now we are out $30.00 between the two of us and Wells Fargo is doing a check for fraud.

I don’t know whether this is a new app and you are working out the bugs, or trying to get data from all the emails everyone is entering. I’ve told all my people NOT to use the link. Very disappointed. Plus  when you go to click on the all done it won’t do anything 

On the email where it says have an issue click it and it sends you to FoodLion home page so you can start shopping 

Not happy!

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