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  • Report:  #1225904

Complaint Review: Instant Checkmate

Instant Checkmate Kept charging after initial purchased report. Wouldnt provide refund for last 2 months when called to cancel when I didnt realize I was signing up for a monthly service Internet

  • Reported By:
    shanan ericson — richardson Texas USA
  • Submitted:
    Thu, April 30, 2015
  • Updated:
    Thu, April 30, 2015

I purchased a background criminal report 1 time on the site http://www.instantcheckmate.com/ and the report was absolutely worthless. I was ready to take the hit for falling for a ridiculous online scheme to get charged for providing nothing but instant checkmate continued to charge me $30 a month for their service. I noticed that I was charged the day before for this service I called within 12 hours and they would NOT refund my money that they just charged me for this month or the last month. I asked to speak to a supervisor and they said that it doesnt matter who I speak with, their policy is to not refund anyone anything from their website. 

Not only is this a poor business practice but this is a horrible way to run a business. For them not to refund me for a service that they just charged me for 12 hours ago is ridiculous. 

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