Complaint Review: Instant Checkmate

I was looking for information which the site indicated they had before I paid the fee to get started, after I paid the fee they wanted more money to download the files in pdf form and then more money for the deluxe data access.  The data I was hoping for was not there, in fact there was less than I already knew.  I went on to check to other familiar names to find again that I knew more data that the site I was paying for.

I called customer service to be told that to be sure to check that my membership was cancelled or I would be charged again and because I "utilized the account" today they couldn't refund any money.

Thanks for nothing!