Instant Checkmate was ripped off by a company who I only signed up for one month and they continue to bill me... Las Vegas Nevada
Upon signing up with Instant Checkmate I was given three options for membership and usage...I chose the one month unlimited for the higher price of course...instantly I discovered that the information given on a background search was not what the company claimed that they could provide. I called the customer service number to inquire and was talked into an additional fee in order to print a pdf of the report after paying for the membership fee. Realizing that this company was not able to provide the information that they claim I was glad that I had only been taken for one month membership plus the pdf fee, and that was that. Now here in March Instant Checkmate has debited my account again for another month membership fee...I called and had to argue the case that I had only signed up for one month and the excuse that was given was that they are a month by month membership company and that I would have to call them to the day of the one month to cancel. Why then do they offer different membership options from the initial sign up stage? When I demanded a refund for the month of March, they offered me half...this is how they scam money from people. I also had them to cancel my account so I will be watching for months to come and will reject and confront any additional debits or charges they attempt to get/steal from me...
Michelle Fredericksburg ,Texas